Closed Bug 1811614 Opened 2 years ago Closed 2 years ago

Firefox becomes blank and unusable

Categories

(Fenix :: Tabs, defect)

All
Android
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1812359

People

(Reporter: csadilek, Unassigned)

References

Details

From github: https://github.com/mozilla-mobile/fenix/issues/21819.

Steps to reproduce

  1. Open Gmail
  2. Open an email
  3. Click on a link. It should open in Firefox custom tab for this to happen.
  4. Select one word in the page
  5. Search
  6. Go back twice (it should be once only, BTW, but that's not the bug here)

Expected behaviour

Back in the custom tab, everything works.

Actual behaviour

Custom tab is empty and useless. Going to main Firefox, also. See:

https://user-images.githubusercontent.com/973709/136646012-eff70f8c-17e2-452d-8bda-db6b18583c6e.mp4

Device name

Samsung Galaxy Tab S5e

Android version

11

Firefox release type

Firefox

Firefox version

93.1.0 (Build #2015836707)

Device logs

No response

Additional information

No response

┆Issue is synchronized with this Jira Task

Change performed by the Move to Bugzilla add-on.

Please could somebody set priority "extreme" or more?

The severity field is not set for this bug.
:cpeterson, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(cpeterson)
Flags: needinfo?(cpeterson)

Hi folks. I opened this issue in October 2021. It has perfect reproducibility steps. It even has a clear video of the issue. 5 months ago, when it was moved to Bugzilla, it wasn't yet triaged. However, many other users confirmed the issue. I reproduce it consistently in 3 different devices.

This issue is probably the worst issue of Firefox for Android. When it happens, it's the equivalent to a BSOD. The STR given are like that because it's a way to get to the bug with 100% accuracy, but in reality, you can get to the BSOD in many random ways. If you use your phone for browsing often, and Firefox is your default browser, it's almost impossible to not be hitting this bug at least once per week.

I've been a Firefox fan since the times of IE6. However, every time I try again to use it as a default browser, the extreme severity and frequency of this single issue makes me go back to another browser.

Still, after asking for somebody to give some attention to it, 5 months ago, silence...

Then, a Bot tells someone that this should have a severity, as stated in the policy. Well, as said it's probably the most severe problem in this app since 2 years ago. Still, silence... The issue has not been yet even triaged. Not on GitHub, nor on Jira, nor on Bugzilla.

I'm not angry. I'm just sad. I guess that at some point in a dystopic future, Firefox for Android will be closed. I imagine that it keeps losing more and more market share. You'll think it's for its speed, sync, usability, design, or whatever. You won't be able to find why people use other browsers, and eventually close the project. And when that happens, this issue will be closed too by a Bot. Still nobody will ever read it. Not even the Bot. Nobody will ever know that this little issue that went below the carpet for years is the reason why this project was doomed for oblivion. Sad, really sad. 😔

See Also: → 1840665

Duping this on the one I filed even though this one is older, because the other one has a few more details.

Status: NEW → RESOLVED
Closed: 2 years ago
Duplicate of bug: 1812359
Resolution: --- → DUPLICATE
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