Closed Bug 1811722 Opened 1 year ago Closed 1 year ago

Scroll-wheel scrolling does not work in 110.b3, but does work in troubleshooting mode

Categories

(Core :: Layout: Scrolling and Overflow, defect)

Firefox 110
defect

Tracking

()

RESOLVED DUPLICATE of bug 1798014

People

(Reporter: groxxspam, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/110.0

Steps to reproduce:

At some time since my last update (to 110.b3, I'm not sure what I had before it) my trackpad's scrolling stopped working in Firefox. It works fine in other applications.

Most noteworthy: scrolling does not work in Firefox settings screens, where, as far as I'm aware, any extensions can't affect things. I've also tried disabling them all, with no change.

When I go to "Help -> Troubleshooting Mode" though, scrolling works everywhere.

So... I'm not sure what this implies, but it doesn't seem like it'd be triggered by any of my local changes. Is there any other information I can help collect, or perhaps narrow it down to "my install is weird, not expected to be a problem for others"?

To add some more info, from further experimenting:

  • keyboard scrolling works fine, as does grabbing and dragging the scrollbar.
  • verified it still happens with all extensions disabled, including after closing and reopening Firefox.
  • I don't believe I have any about:config changes at all. Certainly none in the past few months if not over a year.
  • This happens in literally every UI I can find with a scrollbar:
    • Every website, all top-level browser settings screens, about:config, "customize toolbar", new tab page.
    • Developer tools as well.
    • If I have too many tabs, I can't scroll through them (the left/right buttons work though).
    • If you have any other unique UI, please let me know! I'll try it too.
  • Stable firefox (109) works fine.

Middle-click-and-move-mouse-to-scroll does work!
It appears to work everywhere, but I have not checked very thoroughly. And of course I can't use it on tabs when the list of tabs overflows.

The Bugbug bot thinks this bug should belong to the 'Core::Layout: Scrolling and Overflow' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Layout: Scrolling and Overflow
Product: Firefox → Core
See Also: → 1798014, 1810878

Yep, that sounds like the same issue. Disabling hardware acceleration and relaunching fixes it.

Thank you!

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Resolution: --- → INVALID

er. didn't mean to close that as invalid - it gave me an error when I tried to close it as a duplicate of 1798014, so I went back and submitted it without that... and it somehow interpreted no-resolve-selected as "invalid".

@reporter, Are you using X-mouse ?
If so, this is duplication of Bug 1798014.
If not, this seems a different issue.

Status: RESOLVED → REOPENED
Ever confirmed: true
Flags: needinfo?(groxxspam)
Resolution: INVALID → ---

I am, yes. I suppose I should've tried disabling that earlier...

Anyway: with hardware acceleration enabled + with x-mouse shut down: scrolling works again. So it's just hardware + x-mouse that's the bad combination.

Flags: needinfo?(groxxspam)
Status: REOPENED → RESOLVED
Closed: 1 year ago1 year ago
Duplicate of bug: 1798014
Resolution: --- → DUPLICATE
See Also: 1798014
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