Open Bug 1813904 Opened 1 year ago Updated 7 months ago

[Bug] Unable to play certain videos on the page due to unsupported video format

Categories

(Core :: Audio/Video, defect)

Firefox 106
Unspecified
Android
defect

Tracking

()

Tracking Status
firefox111 --- affected
firefox112 --- affected
firefox113 --- affected
firefox114 --- affected
firefox115 --- affected
firefox116 --- affected
firefox117 --- affected
firefox118 --- affected
firefox119 --- affected

People

(Reporter: jonalmeida, Unassigned, NeedInfo)

Details

From github: https://github.com/mozilla-mobile/fenix/issues/16820.

Steps to reproduce

  1. Install and Open firefox beta
  2. In the URL tab type Filmakinesi site and enter
  3. Open any of the film tiles from the list

Expected behavior

The short videos on the page should play when play function is tapped

Actual behavior

Unable to play videos in certain tiles due to error

Device information

Huawei P30 lite - Android 10
Vestel Venüs V3- 6.0.1

  • Android device: yes
  • Fenix version: firefox beta 83.0.0 beta4

┆Issue is synchronized with this Jira Task

Change performed by the Move to Bugzilla add-on.

This bug is still reproducible in newer versions of Fenix. See the linked discussion on github.

I'm unable to repro on Pixel 6a / Android 13 nightly on the page used in the github discussion ( https://bitmovin.com/demos/av1 ), but can repro on 109. Would you be able to confirm whether it repros on nightly from your side?

Severity: -- → S3
Flags: needinfo?(jonalmeida942)
Priority: -- → P3

Thanks for checking, it does work for me in nightly. This was still reproducible by QA in 106 beta so I'll ask them to verify and close in that case.

Component: Audio/Video: Playback → Browser Engine
Flags: needinfo?(jonalmeida942) → qe-verify+
Product: Core → Fenix
Version: unspecified → Firefox 106

The product::component has been changed since the backlog priority was decided, so we're resetting it.
For more information, please visit auto_nag documentation.

Priority: P3 → --

It is reproducible on the latest Beta 110.0b6 using the following link: bitmovin.com/demos/av1.
Works fine in the Nightly 111.0a1 (2023-02-06) build on both Filmakinesi site and the demo video mentioned above.
Device used: Google Pixel 7 (Android 13).

Flags: qe-verify+

Interesting that this is working on nightly but still failing in beta. jolin, do you have any thoughts here?

Flags: needinfo?(jolin)

I was able to reproduce this issue on http://techslides.com/sample-webm-ogg-and-mp4-video-files-for-html5 with the "Sample 3GP Video File" file. Tapping on it, displays the "No video with supported format and MIME type found" error message.
Tested with Oppo Reno 6 (Android 12), on the latest Firefox Nightly for Android 112.0a1 from 3/2.

Component: Browser Engine → Audio/Video
Product: Fenix → Core
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