Open Bug 1815733 Opened 1 year ago Updated 3 months ago

I cannot paste into an Outlook mail message (web version office 365) in firefox v109.0.1.

Categories

(Web Compatibility :: Site Reports, defect, P1)

Firefox 109
x86
Windows 10

Tracking

(firefox110 affected, firefox111 affected, firefox112 affected, firefox122 affected, firefox124 affected)

Tracking Status
firefox110 --- affected
firefox111 --- affected
firefox112 --- affected
firefox122 --- affected
firefox124 --- affected

People

(Reporter: brenton.carr, Unassigned)

Details

(Keywords: webcompat:contact-ready, webcompat:needs-diagnosis)

Attachments

(3 files)

Attached image copypasteJPG.JPG

Steps to reproduce:

Tried computer restarts, logging off and back into Outlook 365, browser refresh. All done on multiple computers both PC and MAC.
Issue is only in firefox. Other browsers work.

Actual results:

I cannot paste into an Outlook mail message (web version office 365) in firefox v109.0.1.
The paste function (right click) works one time and then the option does not appear again. If I refresh the page it works one time and then no more again.
ctrl+v does work.

Expected results:

paste should work more than one time

The Bugbug bot thinks this bug should belong to the 'Core::Performance' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Performance
Product: Firefox → Core
OS: Unspecified → Windows 10
Hardware: Unspecified → x86

I can replicate the issue, but it's inconsistent even in Safe Mode with ETP off.

Edition Windows 11 Pro Insider Preview
Version 22H2
Installed on ‎03-‎Feb-‎23
OS build 25290.1000
Experience Windows Feature Experience Pack 1000.25290.1000.0

This does not appear to be a performance issue.

Component: Performance → General

As Ctrl+v works, I'd propose to start investigation from Firefox UI side.

Product: Core → Firefox

Hello I have managed to reproduce the issue with firefox 112.0a1(2023-03-09), 111.0 and 110.0.1 on Ubuntu 22.04, I will mark this issue as NEW in order for our developers to get involved and update the corresponding flags.

Have a nice day!

Status: UNCONFIRMED → NEW
Ever confirmed: true

This feels like a webcompat issue, but feel free to move it back if that's not the case.

Component: General → Desktop
Product: Firefox → Web Compatibility

I'm also still able to reproduce in Windows 11 and openSUSE in 112.0.1.

Operating System: openSUSE Tumbleweed 20230420
KDE Plasma Version: 5.27.4
KDE Frameworks Version: 5.105.0
Qt Version: 5.15.8
Kernel Version: 6.2.10-1-default (64-bit)
Graphics Platform: X11
Processors: 12 × Intel® Core™ i7-9850H CPU @ 2.60GHz
Memory: 125.1 GiB of RAM
Graphics Processor: Mesa Intel® UHD Graphics 630
Manufacturer: HP
Product Name: HP ZBook 17 G6

Verified this issue and it's still reproducible on Firefox versions 122 and 124 in a certain way. It requires clicking on multiple paste buttons until it eventually gets pasted. Check the attached video for a better understanding.

Environment:
Operating system: Windows 10
Browsers: Firefox Nightly 124.0a1 (2024-01-28) / Firefox Release 122 / Chrome 121.0.6167.86

Note: Not reproducible on Chrome

Severity: -- → S2
Priority: -- → P1
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