Closed Bug 181624 Opened 23 years ago Closed 23 years ago

MOZILLA caused an invalid page fault in module <unknown>

Categories

(SeaMonkey :: General, defect)

Product:
SeaMonkey
Component:
General
Platform:
x86
Windows 98
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: mikey, Assigned: asa)

Details

(Keywords: crash, stackwanted)

User-Agent: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1) Gecko/20020826 Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1) Gecko/20020826 Happens with many different URLs Reproducible: Sometimes Steps to Reproduce: 1. 2. 3.
Mike, please read: http://www.mozilla.org/quality/bug-writing-guidelines.html If you have a Nvidia or ATI video card, please mention driver version and upgrade to latest video driver available. Upgrade to latest 1.2 build, do you still crash with it ? http://ftp.mozilla.org/pub/mozilla/nightly/latest-1.2
Severity: normal → critical
Keywords: crash, stackwanted
This is a nvidia driver problem. Please update your driver and please reopen if you crash with the latest driver *** This bug has been marked as a duplicate of 128961 ***
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → DUPLICATE
Installed the lastest Nvidia driver. Loaded Mozilla 1.2 Still crashes.
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Can you post your nvidia video card model and driver version ? Do you crash with latest 1.2 build ? http://ftp.mozilla.org/pub/mozilla/nightly/latest-1.2 Does it happen on a particular site, with a fresh profile "mozilla -profilemanager" ? If you get the Talkback feedback agent popup window when crashing, please post the Talkback ID for this crash "mozilla/bin/components/talkback.exe".
Nvidia GeForce MX/MX 400 Driver version 4.13.01.4072 Crashes with the latest 1.2 build Does not happen with a particular site and after it happens I can re-open Mozilla and the site will load ok. Don't get a talkback popup
what does about:plugins list as current plug-ins ? Matti, have you seen this already ?
Mozilla Default Plug-in File name: npnul32.dll Default Plug-in MIME Type Description Suffixes Enabled * Mozilla Default Plug-in * Yes Java Plug-in File name: NPJava11.dll Java Plug-in 1.3.1_02 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.1.1 Java Applet Yes application/x-java-bean;version=1.1.1 JavaBeans Yes application/x-java-applet;version=1.1 Java Applet Yes application/x-java-bean;version=1.1 JavaBeans Yes application/x-java-applet Java Applet Yes application/x-java-bean JavaBeans Yes Java Plug-in File name: NPJava12.dll Java Plug-in 1.3.1_02 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.2 Java Applet Yes application/x-java-bean;version=1.2 JavaBeans Yes application/x-java-applet;version=1.1.3 Java Applet Yes application/x-java-bean;version=1.1.3 JavaBeans Yes application/x-java-applet;version=1.1.2 Java Applet Yes application/x-java-bean;version=1.1.2 JavaBeans Yes Java Plug-in File name: NPJava131_02.dll Java Plug-in 1.3.1_02 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;jpi-version=1.3.1_02 Java Applet Yes application/x-java-bean;jpi-version=1.3.1_02 JavaBeans Yes Java Plug-in File name: NPJava32.dll Java Plug-in 1.3.1_02 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.3 Java Applet Yes application/x-java-bean;version=1.3 JavaBeans Yes application/x-java-applet;version=1.2.2 Java Applet Yes application/x-java-bean;version=1.2.2 JavaBeans Yes application/x-java-applet;version=1.2.1 Java Applet Yes application/x-java-bean;version=1.2.1 JavaBeans Yes Java Plug-in File name: NPOJI600.dll Java Plug-in 1.3.1_02 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-vm Java Virtual Machine for Netscape 6.x Yes Adobe Acrobat File name: nppdf32.dll Adobe Acrobat Plug-In Version 5.00 for Netscape MIME Type Description Suffixes Enabled application/pdf Acrobat pdf Yes Windows Media Player Plug-in Dynamic Link Library File name: npdsplay.dll Npdsplay dll MIME Type Description Suffixes Enabled application/asx Media Files * Yes video/x-ms-asf-plugin Media Files * Yes application/x-mplayer2 Media Files * Yes video/x-ms-asf Media Files asf,asx,* Yes video/x-ms-wm Media Files wm,* Yes audio/x-ms-wma Media Files wma,* Yes audio/x-ms-wax Media Files wax,* Yes video/x-ms-wmv Media Files wmv,* Yes video/x-ms-wvx Media Files wvx,* Yes Microsoft® Windows Media Services File name: npwmsdrm.dll Windows Multimedia Services DRM Store Plug-In MIME Type Description Suffixes Enabled application/x-drm DRM File dnp Yes Shockwave Flash File name: NPSWF32.dll Shockwave Flash 6.0 r47 MIME Type Description Suffixes Enabled application/x-shockwave-flash Macromedia Flash movie swf Yes application/futuresplash FutureSplash movie spl Yes
Besides upgrading to JRE 1.4.1_01, I have little clue whatsoever. Does it happen in every graphic mode: 32bpp, 16bpp ?
Installed JRE 1.4.1_01 ... still crashes I use 16bpp
a crash in module <unkown> looks like a crash somewhere but not in Mozilla. No wonder that TB can't catch this crash. Reporter: Can you reproduce this on a URL or is this crash random ?
Seems to be random. I can usually re-open Mozilla and access the URL that just caused it to crash.
MOZILLA caused an invalid page fault in module <unknown> at 0000:00000004. Registers: EAX=028863b0 CS=018f EIP=00000004 EFLGS=00010a03 EBX=00000001 SS=0197 ESP=0064fbe8 EBP=0064fc10 ECX=02b4a408 DS=0197 ESI=03bc8d80 FS=189f EDX=32dd8a5f ES=0197 EDI=00000000 GS=0000 Bytes at CS:EIP: 00 04 70 00 16 00 e5 07 65 04 70 00 65 04 70 00 Stack dump: 6079829a 028863b0 03bc9a80 03b90d10 03bc4690 0064fc6c 03bc87e8 60ecbf08 03b90d10 00000000 0064fc98 604456c9 03b90d10 03bc9a80 03b90d10 03bc4690
AMCJavelin: same question, can you mention video card model & driver, eventual plug-ins used ? Do you stil crash with latest drivers and plug-in versions ?
(Also receiving gklayout.dll crashes) ATI Rage Fury Pro VIVO Build: D6.40-CD20C Desktop: 4.13.2490 Driver: 4.13.7078 Adapter ATI Tech. - Enhanced Features DirectDraw: 1.00 Software version: 4.00 Current files:ATI2DRAA.DRV,*vdd,vflatd,ATI2VXA.VXD AGP Chip set Info. Chip-set Device : AMD-751 Chip-set Revision : 25 (Rev:C Stp:5) AGP Revision : 1.0 AGP Operations : Disable Data Transfer Rate Supported : 1x 2x Plug Ins: Mozilla Default Plug-in File name: npnul32.dll Default Plug-in MIME Type Description Suffixes Enabled * Mozilla Default Plug-in (*.*) * Yes Shockwave Flash File name: NPSWF32.dll Shockwave Flash 6.0 r23 MIME Type Description Suffixes Enabled application/x-shockwave-flash Macromedia Flash movie (*.swf) swf Yes application/futuresplash FutureSplash movie (*.spl) spl Yes Shockwave for Director File name: np32dsw.dll Macromedia Shockwave for Director Netscape plug-in, version 8.5 MIME Type Description Suffixes Enabled application/x-director Shockwave Movie (*.dir;*.dxr;*.dcr) dir,dxr,dcr Yes RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit) File name: nppl3260.dll RealPlayer(tm) LiveConnect-Enabled Plug-In MIME Type Description Suffixes Enabled audio/x-pn-realaudio-plugin RealPlayer(tm) as Plug-in (*.rpm) rpm Yes Internet Pictures Corp. iPIX Plugin v6.2 File name: NpIpx32.dll Netscape Plugin iPIX Viewer MIME Type Description Suffixes Enabled application/photobubble Photobubble (*.bub) bub Yes application/pbautomation Automation (*.aut) aut Yes application/x-ipix IPIX (*.ipx) ipx Yes application/x-ipscript IPScript (*.ips) ips Yes LiveAudio File name: npaudio.dll Sound Player for Netscape Navigator, v.1.1.1515 MIME Type Description Suffixes Enabled audio/x-nspaudio Netscape Packetized Audio(*.LA,*.LMA) la,lma Yes audio/nspaudio Netscape Packetized Audio(*.LA,*.LMA) la,lma Yes audio/midi MIDI (*.mid,*.midi) mid,midi Yes audio/x-midi MIDI (*.mid,*.midi) mid,midi Yes audio/wav WAV (*.wav) wav Yes audio/x-wav WAV (*.wav) wav Yes audio/aiff AIFF (*.aif,*.aiff) aif,aiff Yes audio/x-aiff AIFF (*.aif,*.aiff) aif,aiff Yes audio/basic AU (*.au) au Yes NPAVI32 Dynamic Link Library File name: npavi32.dll NPAVI32, avi plugin DLL MIME Type Description Suffixes Enabled video/x-msvideo Video for Windows (*.avi) avi Yes video/msvideo Video for Windows (*.avi) avi Yes Microsoft® Windows Media Services File name: npwmsdrm.dll Windows Multimedia Services DRM Store Plug-In MIME Type Description Suffixes Enabled application/x-drm DRM File (*.dnp) dnp Yes Windows Media Player Plug-in Dynamic Link Library File name: npdsplay.dll Npdsplay dll MIME Type Description Suffixes Enabled application/asx Media Files * Yes video/x-ms-asf-plugin Media Files * Yes application/x-mplayer2 Media Files * Yes video/x-ms-asf Media Files (*.asf,*.asx) asf,asx,* Yes video/x-ms-wm Media Files (*.wm) wm,* Yes audio/x-ms-wma Media Files (*.wma) wma,* Yes audio/x-ms-wax Media Files (*.wax) wax,* Yes video/x-ms-wmv Media Files (*.wmv) wmv,* Yes video/x-ms-wvx Media Files (*.wvx) wvx,* Yes VivoActive Player Version 2.1 File name: npviv32.dll VivoActive Player for Win32 V2.1 MIME Type Description Suffixes Enabled video/vnd.vivo VivoActive Player (*.viv) viv Yes video/vivo VivoActive Player (*.viv) viv Yes QuickTime Plug-in 5.0.2 File name: npqtplugin.dll The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes Enabled application/sdp SDP stream descriptor file (*.sdp) sdp Yes application/x-sdp SDP stream descriptor file (*.sdp) sdp Yes application/x-rtsp RTSP stream descriptor file (*.rtsp,*.rts) rtsp,rts Yes video/quicktime QuickTime Movie (*.mov,*.qt) mov,qt Yes video/flc AutoDesk Animator (FLC) file (*.flc,*.fli) flc,fli Yes audio/aiff AIFF audio file (*.aiff,*.aif,*.aifc) aiff,aif,aifc Yes QuickTime Plug-in 5.0.2 File name: npqtplugin2.dll The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes Enabled audio/x-aiff AIFF audio file (*.aiff,*.aif,*.aifc) aiff,aif,aifc Yes audio/basic uLaw/AU audio file (*.au,*.snd,*.ulw) au,snd,ulw Yes audio/mid MIDI file (*.mid,*.midi,*.smf,*.kar) mid,midi,smf,kar Yes audio/x-midi MIDI file (*.mid,*.midi,*.smf,*.kar) mid,midi,smf,kar Yes audio/midi MIDI file (*.mid,*.midi,*.smf,*.kar) mid,midi,smf,kar Yes audio/vnd.qcelp QUALCOMM PureVoice audio file (*.qcp) qcp Yes audio/x-gsm GSM audio file (*.gsm) gsm Yes QuickTime Plug-in 5.0.2 File name: npqtplugin3.dll The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes Enabled video/x-mpeg MPEG media file (*.mpeg,*.mpg,*.m1s,*.m1v,*.m1a,*.m75,*.m15,*.mp2,*.mpm,*.mpv,*.mpa) mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa Yes video/mpeg MPEG media file (*.mpeg,*.mpg,*.m1s,*.m1v,*.m1a,*.m75,*.m15,*.mp2,*.mpm,*.mpv,*.mpa) mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa Yes audio/mpeg MPEG audio file (*.mpeg,*.mpg,*.m1s,*.m1a,*.mp2,*.mpm,*.mpa) mpeg,mpg,m1s,m1a,mp2,mpm,mpa Yes QuickTime Plug-in 5.0.2 File name: npqtplugin4.dll The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes Enabled audio/x-mpeg MPEG audio file (*.mpeg,*.mpg,*.m1s,*.m1a,*.mp2,*.mpm,*.mpa) mpeg,mpg,m1s,m1a,mp2,mpm,mpa Yes image/x-macpaint MacPaint image file (*.pntg,*.pnt,*.mac) pntg,pnt,mac Yes image/pict PICT image file (*.pict,*.pic,*.pct) pict,pic,pct Yes image/x-pict PICT image file (*.pict,*.pic,*.pct) pict,pic,pct Yes image/png PNG image file (*.png) png Yes image/x-png PNG image file (*.png) png Yes QuickTime Plug-in 5.0.2 File name: npqtplugin5.dll The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site. MIME Type Description Suffixes Enabled image/x-quicktime QuickTime Image File (*.qtif,*.qti) qtif,qti Yes image/x-sgi SGI image file (*.sgi,*.rgb) sgi,rgb Yes image/x-targa TGA image file (*.targa,*.tga) targa,tga Yes image/tiff TIFF image file (*.tif,*.tiff) tif,tiff Yes image/x-tiff TIFF image file (*.tif,*.tiff) tif,tiff Yes
AMCJavelin, do you crash when upgrading your video drivers to 6.60 (according to http://mirror.ati.com/support/drivers/powered.html ) or Catalyst 2.5 (7.80) ?
According to the Nvidia website, I have the lastest, 4.13
Removed old ATI driver and installed VGA. Tried to update with 6.60 driver and ran into problems. During installation received a SU registry error which ceased it. Cannot reload 6.60 drivers. With no success loading new drivers, tried to update with older 4.13.7078. Upon reboot got a blank screen due to monitor going into suspend mode. Removed ATI driver in safe mode. Rebooted into Win 98 which found the 4.13 drivers and now finally works again! Beforehand Mozilla crashed every usage with gklayout.dll or unknown faults. Gave up and tried using Netscape Commmunicator 4.79. Had crashes with that as well. Also hyperlinks stopped working. I GIVE UP!!!
Okay, I took a step back today and assessed the situation. Apparently the VGA driver was conflicting with the ATI 4.13.7078, which was not removed from the display. This caused the SU Reg error when loading in the 6.60 drivers. I now have the 6.60 drivers installed, so we'll see how these work out. I was receiving many unknown faults and gklayout.dll errors before.
MOZILLA caused an invalid page fault in module GKLAYOUT.DLL at 018f:607382df. Registers: EAX=02b6b360 CS=018f EIP=607382df EFLGS=00010206 EBX=01cffb2c SS=0197 ESP=0064fbcc EBP=0064fbe4 ECX=01cffa9c DS=0197 ESI=03a042e0 FS=1887 EDX=01cffb0c ES=0197 EDI=00000000 GS=0000 Bytes at CS:EIP: 80 78 01 01 0f 85 01 01 00 00 8b 43 3c 83 65 fc Stack dump: 00000001 02767750 607eb7c0 0064fbf8 0064fc18 60ec96fe 0064fc10 6079829a 01cffb2c 039df2b0 02767750 03a1ac60 0064fc6c 03a076c8 60ecbf08 02767750
This is ATI's lastest driver release 4.13.7192 for the Fury Pro, so I'm going to try it. Otherwise, please fix this bug immediately! http://mirror.ati.com/support/drivers/winme/winmer1284137192.html
I'm really getting sick of this $#!? MOZILLA caused an invalid page fault in module GKLAYOUT.DLL at 018f:607382df.
Are you sure that you have a build with Talkback and Talkback is not disabled ? Talkback should be catch a crash in gklayout.dll (but possible not in module <unkown>)
I have Mozilla 1.1 Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.1) Gecko/20020826 The updates notifications is checked in preferences. I don't see anything about talkback in it.
Do you have mozilla/components/talkback.exe ? And Please update to 1.2.1 or better 1.3a since bugs reports from old builds are useless. Since this is not your bug report and you get a different error and this is wfm without additional informations -> wfm Please report your own bug if you stillo crash with 1.3a
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago → 23 years ago
Resolution: --- → WORKSFORME
Okay I'll try out the newer Mozilla version. Before I do, I need to know how to save passwords and bookmarks. Thanks.
They are stored into your profile. You wil NOT loose your settings if you uninstall mozilla !
Alright, I am trying out the newest 1.3a version. Let's see how this performs.
Been using version 1.2.1 for two months now and seems to be pretty stable running on Win98 SE.
Product: Browser → Seamonkey
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