1817120 - Google Maps Send Report not working

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[george]

Attachment: Bug in Firefox

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/109.0

Steps to reproduce:

On several occasions I've tried to Send feedback > Your opinions about Maps. Then I took a screenshot, edited it (Highlighted & Hidden parts of it), described the problem, and tried to send the report.

Actual results:

The report does not send out.

Expected results:

The report should be going to Google, as it happens from Google Chrome browser.

Comment 1

[george]

Attachment: Successfully sent report in Google Chrome

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Gtk' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 3

[Hani Yacoub, Desktop QA]

Managed to reproduce the issue on Windows 10 x64, macOS 11.6 and on Ubuntu 20.04 x64.
Please feel free to change the component if it's not the accurate one.

Comment 4

[Olli Pettay [:smaug][[e-mail]]]

Is this a regression? If so, a regression range would be great.

Comment 5

[Takanori MATSUURA]

I believe this bug is cookie related.

Content on google.com often needs a cookie for gstatic.com.
This means that content on google.com requires cross-site cookies.
In our experience, Google's feedback UI does not work as expected when we have a setting that blocks cross-site cookies.

Google has updated the feedback UI a few months ago, but this problem also occurs in the previous UI.
If we loosen Firefox's restrictions on accepting cross-site cookies, Google's feedback UI works as expected.

Comment 6

[Takanori MATSUURA]

Move to "Core : Privacy: Anti-Tracking" and block bug 1486425 or bug 1101005?

Comment 7

[Dennis Schubert [:denschub]]

Tom, can you check if you know what that's about?

Comment 8

[Hani Yacoub, Desktop QA]

I couldn't find a regression range for this issue, the fist good build found was from 2021-06-14.
Mozregressin failed to go further, one of the reasons received was:
INFO: There are no build artifacts for these changesets (they are probably too old) or Unable to find enough data to bisect.

Comment 9

[Takanori MATSUURA]

(In reply to Hani Yacoub from comment #8)

I couldn't find a regression range for this issue, the fist good build found was from 2021-06-14.

That is the cycle of Firefox 91, which introduced the Enhanced Cookie Clearing.

Comment 10

[Thomas Wisniewski [:twisniewski]]

I seem to be having no trouble sending feedback from my personal GMail account today. Can anyone still reproduce this issue?

Comment 11

[Calin Tanase (OOO until 22nd of Nov)]

Verified this issue and could not reproduce it on Firefox versions 122 and 124.

Environment:
Operating system: Windows 10
Browsers: Firefox Nightly 124.0a1 (2024-01-28) / Firefox Release 122

Closing this as worksforme. Feel free to reopen if you are still able to reproduce the issue on a new profile.