Palm Sync does not synchronise all address books



16 years ago
10 years ago


(Reporter: james, Assigned: rdayal)


Windows 2000




16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2) Gecko/20021126
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2) Gecko/20021126

Only one of three address books were synced to the Palm (Palm started with blank
address book).

Reproducible: Always

Steps to Reproduce:
1) With new install of Mozilla 1.2 release. 
2) Wiped out address on Palm using Palm Desktop. 
3) Synced. Palm Address Book now empty.
4) Installed Mozilla conduit. 
5) Started Mozilla. 
6) Checked address books and exiting. 
7) Synced with Palm

Actual Results:  

Only only address book of 3 synced (Business). The other two address books
(default Personal Address Book, Polly )were not transferred to the Palm. Nor
were categories created for them.

Repeated Sync, no change.

Using Palm Desktop 4.1.

Expected Results:  
All items were synced.

Comment 1

16 years ago
After you have done the palm sync please close Mozilla (if it is running in
turbo mode please exit that too) and then restart Mozilla and check the address


16 years ago
Summary: Palm AB Sync does not synchronise all address books → Palm Sync does not synchronise all address books

Comment 2

16 years ago
Please ignore the above comment, that is for checking the addresses synced on to
Mozilla AB not Palm :)


16 years ago
QA Contact: meehansqa → nbaca

Comment 3

16 years ago
Mozilla/5.0 (Windows; U; Win 9x 4.90; en-US; rv:1.2.1) Gecko/20021130
Using Palm Desktop 4.1.

I can also confirm that only some address books are synced. 

I tried with two different Palms, one with 14 address books, and one with 10
address books.  In each case about 1/3 of the address books will not show up.  I
tried clearing out the address books and re-syncing with identical results.

Note 1: Some of the missing address books appear under Edit | Preferences |
Mail&Newsgroups | Addressing on the list of Directory Servers, but don't seem to
be of any use there.

Note 2: After uninstalling the Palm Sync for Mozilla, a sync to the Palm Desktop
software correctly loads all address books into the Palm desktop.

Comment 4

16 years ago
I, for one, would like to see control over which address books in Mozilla are
marked for synchronization with the Palm.  For example, I don't want Collected
Addresses book synchronized, or QuickList, but I do want Personal and Business.

Comment 5

16 years ago
Secconded !!. 
I don't really want these collected addresses in my palm. 
But it is much better than having no adresses :-) 

Comment 6

16 years ago
Please try again with Mozilla 1.3 to see if all address books are synchronized.

Bug# 190034 covers the feature to control the direction of a HotSync.
Product: MailNews → Core
This is an automated message, with ID "auto-resolve01".

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Last Resolved: 13 years ago
Resolution: --- → EXPIRED
Product: Core → MailNews Core


10 years ago
Component: Palm Sync → Palm Sync
Product: MailNews Core → MailNews Core Graveyard
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