1828114 - Add a new Help menu item to direct users to a SUMO page with device migration guidance

Status: VERIFIED FIXED

(Firefox :: Migration, enhancement)

Description

[Mike Conley (:mconley) (:⚙️)]

Spec: https://www.figma.com/file/qe9yX8x51jjbt6DJYgayg2/Device-Migration?node-id=2261-18857&t=vkYW5fmECyPqqzQQ-4

The label should be "Switching to a new device", and we'll want that to use something like this: https://searchfox.org/mozilla-central/rev/7e1f58e993f362d5d16bd1230a4417ebb2aa07b3/browser/base/content/browser-menubar.inc#461

We'll need to talk with the SUMO team about setting up a stub SUMO page for us to hit here.

I think defensively, it might be good to also have the visibility of this menu item controllable via Nimbus, in the event that we need to delay its release or if we decide to do any experimentation with it.

Comment 1

[Mike Conley (:mconley) (:⚙️)]

Speaking with the SUMO team and sfrench, I think the redirection link we're going to go with is:

https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/switching-devices

meaning that we can just have the menuitem call openHelpLink("switching-devices"), and it should do the right thing.

Comment 2

[Hanna Jones [:hjones]]

Attachment: Bug 1828114 - Add new help menu item for switching devices r=mconley

This patch adds a new help menu item to link out to the device migration page on SUMO. I implemented this assuming we want this to be visible in 114 by default but hideable via a pref if needed - happy to flip this logic if we think it's safer to hide the menu item by default instead.

Comment 3

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/25165e6efc69
Add  new help menu item for switching devices r=mconley,fluent-reviewers

Comment 4

[Sandor Molnar[:smolnar]]

https://hg.mozilla.org/mozilla-central/rev/25165e6efc69

Comment 5

[Daniel Bodea [:danibodea]]

I have verified that the "Switching to a new device" button from the Help menu of the Hamburger menu, redirects to the following page:
https://support.mozilla.org/en-US/kb/switching-devices?utm_content=switch-to-new-device&utm_source=help-menu&utm_medium=firefox-desktop&utm_campaign=migration&as=u
This has been verified in Nightly 115.0a1 and Beta 114.0b9 on Windows 10, Ubuntu 22 and MacOS 11. It appears to redirect to the correct support page: "Back up and transfer your Firefox data to another device".