1834160 - When connected to Firefox account - No Paypal login with Firefox possible

Status: UNCONFIRMED

(Firefox for iOS :: Login Management, defect)

Description

[tommac666]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/16.5 Safari/605.1.15
Firefox for Android

Steps to reproduce:

After Clean Firefox Install on iPad, I can login with Firefox (iPad) to my Paypal account. Everything is fine.
But after that, when I log in to my Account ( https://accounts.firefox.com/) to synchronize my bookmarks.
The problem with PayPal begins
I have iOS 16.5 an Firefox newest version 113.1

Actual results:

On the Paypal website I can enter my username and password. I do not get to the point where I can verify myself by clicking via SMS. Instead, I get a message: We can not log you in!
Safari works always fine. A log out from Firefox sync does not solve the problem. Only a clean install and no login at accounts.firefox.com helps to solve the problem.
I have opened up another Firefox account only to test with a fresh account. Unfortunately also the same problem.

The same strange behavior happens with my iPhone and Firefox!

Expected results:

A normal Login with username and Passwort with possibility to verify me per SMS instead getting message : We can not log you in.

Comment 1

[tommac666]

The same strange behavior happens ALSO with my iPhone and Firefox.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Cloud Services::Server: Firefox Accounts' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 3

[Mark Hammond [:markh] [:mhammond]]

I can't explain how Sync could be involved in this, but this component looks better than the FxA one.

Comment 4

[Wil Clouser [:clouserw]]

My hypothesis was signing in to sync was pulling an outdated password from sync which prevented log in from that point forward, but yeah, it's hard to follow. I think going through support.mozilla.org would be a better route to get help, to be honest.

Comment 5

[tommac666]

Thanks for reply. If no one can reproduce the error. I'm probably alone.

My password is not in Firefox Sync, but in my Enpass app. I don't have that much trust in morzilla.

I think it's a mozilla bug.

All other browsers I have tested are working fine.

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:jeevans, could you have a look please?

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