Open Bug 1838379 Opened 1 year ago Updated 2 months ago

login.schibsted.dk - Page stuck in a loading loop with "Block other content trackers" enabled

Categories

(Web Compatibility :: Privacy: Site Reports, defect, P3)

Firefox 113
All
Android

Tracking

(firefox114 affected, firefox115 affected, firefox116 affected)

Tracking Status
firefox114 --- affected
firefox115 --- affected
firefox116 --- affected

People

(Reporter: ctanase, Unassigned)

References

(Blocks 1 open bug, )

Details

From github: https://github.com/webcompat/web-bugs/issues/123599.

Note: Does not reproduce on Firefox Nightly in Private mode.

<!-- @browser: Firefox Mobile 113.0 -->
<!-- @ua_header: Mozilla/5.0 (Android 6.0; Mobile; rv:109.0) Gecko/113.0 Firefox/113.0 -->
<!-- @reported_with: android-components-reporter -->
<!-- @public_url: https://github.com/webcompat/web-bugs/issues/123599 -->
<!-- @extra_labels: browser-focus-geckoview -->

URL: https://login.schibsted.dk/authn/?client_sdrn=sdrn%3Aschibsted.dk%3Aclient%3A6180f500fac32e0fb8afac8b&x-client-SKU=ID_NETSTANDARD2_0&nonce=50c77de2-9710-4c4b-9ec7-fb1dab60bd5d&state=3c884d2e7947ea33e3227725ca102c6dcd00958fcd3381f480597e46c472d72492157f1455be9607f89dcf13ed93ff2d71148a7e9c1faf8cb4d316e1cefc0171617bf02df76dcc0d044fb63513c644b3e3be2ea490f04879f4789d4fb4dbcfb6df443b75638b5a0078ffaf691e000ec079807a6ddca50989e33584c71db9780f&prompt=select_account&client_id=6180f500fac32e0fb8afac8b&code_challenge=-_MqdLFBs3eKBbOTZb9G9_-14WXVla0E-OHpJfo6dac&x-client-ver=6.10.0.0&code_challenge_method=S256

Browser / Version: Firefox Mobile 113.0
Operating System: Android 6.0
Tested Another Browser: No

Problem type: Site is not usable
Description: Unable to login
Steps to Reproduce:
Infinite throbbler on login page. Works on desktop.
<details>
<summary>View the screenshot</summary>
<img alt="Screenshot" src="https://webcompat.com/uploads/2023/6/96f9ee45-1475-442d-b0d5-08eeff94556c.jpeg">
</details>

<details>
<summary>Browser Configuration</summary>
<ul>
<li>gfx.webrender.all: false</li><li>gfx.webrender.blob-images: true</li><li>gfx.webrender.enabled: false</li><li>image.mem.shared: true</li><li>buildID: 20230522134052</li><li>channel: release</li><li>hasTouchScreen: true</li><li>mixed active content blocked: false</li><li>mixed passive content blocked: false</li><li>tracking content blocked: false</li>
</ul>
</details>

View console log messages

From webcompat.com with ❤️

Change performed by the Move to Bugzilla add-on.

Priority: -- → P3
Summary: login.schibsted.dk - site is not usable → login.schibsted.dk - Page stuck in a loading loop with "Block other content trackers" enabled
Version: unspecified → Firefox 116

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

The severity field is not set for this bug.
:jonalmeida, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(jonalmeida942)

If you're experiencing a page stuck in a loading loop with the message "Block other content trackers," it's likely related to a browser extension or feature designed to enhance privacy and security while browsing. This message typically indicates that a content tracker or a script is being blocked to protect your privacy.

Here are some steps to resolve this issue:

Disable Privacy Extensions: If you have privacy-focused browser extensions like ad blockers, script blockers, or tracking blockers installed, try disabling them temporarily. One of these extensions may be causing the loading loop.

Clear Browser Cache and Cookies: Stale or corrupted data in your browser cache and cookies can sometimes cause loading issues. Clear your browser's cache and cookies and then try loading the page again.

Try a Different Browser: Sometimes, browser-specific issues can occur. Try opening the page in a different web browser to see if the problem persists.

Update Your Browser: Make sure you're using the latest version of your web browser. Outdated browsers can sometimes encounter compatibility issues with certain websites.

Check for Network Issues: Slow or unreliable internet connections can lead to loading issues. Ensure that your internet connection is stable and has sufficient speed to load web content.

Check for Website Outages: It's possible that the website you're trying to access is experiencing technical difficulties or is temporarily down. You can check the status of the website by visiting a website status-checking service.

Whitelist the Website: If you determine that a privacy extension is causing the issue, you can try whitelisting the specific website in the extension's settings to allow it to load without interference.

Disable Tracking Protection in Browser Settings: Some web browsers have built-in tracking protection features. Check your browser's settings to see if tracking protection is enabled and try disabling it to see if it resolves the issue.

Try Incognito/Private Mode: Open the page in incognito or private browsing mode, which disables most extensions. This can help determine if an extension is causing the problem.

Contact Website Support: If none of the above solutions work, and the issue persists only on a specific website, consider reaching out to the website's support or technical team for assistance.

(In reply to clark from comment #3)

If you're experiencing a page stuck in a loading loop with the message "Block other content trackers," it's likely related to a browser extension or feature designed to enhance privacy and security while browsing. This message typically indicates that a content tracker or a script is being blocked to protect your privacy.

Here are some steps to resolve this issue:

Disable Privacy Extensions: If you have privacy-focused browser extensions like ad blockers, script blockers, or tracking blockers installed, try disabling them temporarily. One of these extensions may be causing the loading loop.

Clear Browser Cache and Cookies: Stale or corrupted data in your browser cache and cookies can sometimes cause loading issues. Clear your browser's cache and cookies and then try loading the page again.

Try a Different Browser: Sometimes, browser-specific issues can occur. Try opening the page in a different web browser to see if the problem persists.
Regards: <a href="https://crackscut.com/">Crackscut</a>

Update Your Browser: Make sure you're using the latest version of your web browser. Outdated browsers can sometimes encounter compatibility issues with certain websites.

Check for Network Issues: Slow or unreliable internet connections can lead to loading issues. Ensure that your internet connection is stable and has sufficient speed to load web content.

Check for Website Outages: It's possible that the website you're trying to access is experiencing technical difficulties or is temporarily down. You can check the status of the website by visiting a website status-checking service.

Whitelist the Website: If you determine that a privacy extension is causing the issue, you can try whitelisting the specific website in the extension's settings to allow it to load without interference.

Disable Tracking Protection in Browser Settings: Some web browsers have built-in tracking protection features. Check your browser's settings to see if tracking protection is enabled and try disabling it to see if it resolves the issue.

Try Incognito/Private Mode: Open the page in incognito or private browsing mode, which disables most extensions. This can help determine if an extension is causing the problem.

Contact Website Support: If none of the above solutions work, and the issue persists only on a specific website, consider reaching out to the website's support or technical team for assistance.

It seems that the login page for schibsted.dk is stuck in a loading loop when the "Block other content trackers" feature is enabled. To resolve this issue, you may need to disable this setting temporarily while logging in. Meanwhile, for the <a href="https://procapcut.net/latest-trends-in-capcut-templates/">latest trends in CapCut</a>, you can explore online resources or official sources for updates on this popular video editing app.

When the "Block other content trackers" feature is enabled, some websites may experience loading issues like the one you described with login.schibsted.dk. To resolve this, you can try disabling this feature in your browser settings. If the problem persists, you might need to check for any browser extensions or clear your browser cache and cookies. For more information on troubleshooting browser issues, you can visit https://andriasys.com/how-to-clean-non-removable-insoles/.

Flags: needinfo?(jonalmeida942)
Component: General → Privacy: Anti-Tracking
Product: Focus → Core
Version: Firefox 116 → Firefox 113
Severity: -- → S3
Component: Privacy: Anti-Tracking → Privacy: Site Reports
Product: Core → Web Compatibility
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