183850 - Failed detection of 128 encryption capabilities

Status: RESOLVED DUPLICATE of bug 57074

(Tech Evangelism Graveyard :: English US, defect)

Description

[Kevin]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130

This page:

https://home.da-us.citibank.com/signin/indexkiosk.htm

Produces this message:
-------------
I'm sorry, but the browser you are currently using is not supported by Direct
Access.

To use Direct Access, you need a browser that supports strong encryption
(128-bit) -- one of the highest forms of security available over the Internet.

Click here to upgrade your browser. 
---------------

However, when you go to their trouble-shooting page located here:
http://home.da-us.citibank.com/da/whatdo/index.htm

And click their individual tests for 128bit encryption and javascript, both
individual tests are passed.  It still won't let you get into the site, though.

IE navigates this just fine, and re-directs the browser to this page:

https://web.da-us.citibank.com/signin/citifi/scripts/login2/default_login.jsp?cp=1

This re-directed page loads fine in Mozilla if you go directly to it.  It also
does allow a proper login from there.  Weird stuff.


Reproducible: Always

Steps to Reproduce:
1. Go to the web page listed
2. The problem occurs
3. Nothing else needed

Actual Results:  
-------------
I'm sorry, but the browser you are currently using is not supported by Direct
Access.

To use Direct Access, you need a browser that supports strong encryption
(128-bit) -- one of the highest forms of security available over the Internet.

Click here to upgrade your browser. 
---------------

Expected Results:  
IE navigates this just fine, and re-directs the browser to this page:

https://web.da-us.citibank.com/signin/citifi/scripts/login2/default_login.jsp?cp=1


I found this bug in the search that seems related:
http://bugzilla.mozilla.org/show_bug.cgi?id=90249

But it's reported as a problem with the page rather than the browser by this
person.  I can't tell which it is and I'm not certain the other person can
either, so I'm reporting this as a browser bug.

Comment 1

[Boris Zbarsky [:bzbarsky]]

Chances are this too is a problem with the page (the server)...  I can't get the
server to usefully respond to a command-line SSL client to test, though.... :(

Comment 2

[tyl2]

Confirmed on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4a)
Gecko/20030228 on WinXP.

Comment 3

[Mikael Parknert]

The problem is prob at the site, move this to Tech Evangelism...

Comment 4

[Oleg Sidletskiy]

according to bug 57074, this is an old url and no onger serves a purpose.
Citibank now officially supports mozilla.

*** This bug has been marked as a duplicate of 57074 ***