1841826 - [Intermittent] An error is displayed on the Pocket page when clicking on a high or low confidence Pocket suggestion from the Address Bar results

Status: RESOLVED WORKSFORME

(Firefox :: Address Bar, defect, P1)

Description

[Carmen Fat [:cfat] - Ecosystem QA]

Attachment: Pocket page error.png

[Affected versions]:

• Firefox Nightly 117.0a1 - Build ID: 20230705094648

[Affected Platforms]:

• Windows 10 x64
• Linux Ubuntu 20.04 x64
• macOS 12.6.1

[Prerequisites]:

• Set browser.urlbar.pocket.featureGate to “true”.
• Set browser.urlbar.bestMatch.enabled to “true”.

[Steps to reproduce]:

1. Open the browser with the profile from the prerequisites.
2. Type “breakfast” in the Address Bar.
3. Click the Pocket Suggestion from the Firefox Suggest section ("Cat Cora: My Favorite Holiday Recipes").
4. Observe what happens next.

[Expected result]:

• The Pocket article is correctly loaded and displayed in the same tab.

[Actual result]:

• The “<URL path> cannot be found.” error is displayed on the Pocket page.

[Notes]:

• This issue is intermittent and affects both high and low confidence Pocket suggestions.
• Attached is a screenshot of the issue.

Comment 1

[Marco Bonardo [:mak]]

Setting to P1 like the meta bug it is blocking

Comment 2

[Drew Willcoxon :adw]

Thanks Carmen, good catch. I raised this with the Pocket team on the Pocket collab channel, and they said there were some known outages around the time this bug was filed but they've since been fixed. I'll tentatively resolve this as worksforme but please re-open if you see it again.