1847225 - www.bilibili.com - Widevine can not be updated

Status: NEW

(Core :: Audio/Video: Playback, defect)

Description

[Raul Bucata]

From github: https://github.com/webcompat/web-bugs/issues/125374.

<!-- @browser: Firefox 117.0 -->
<!-- @ua_header: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0 -->
<!-- @reported_with: desktop-reporter -->
<!-- @public_url: https://github.com/webcompat/web-bugs/issues/125374 -->

URL: https://www.bilibili.com/bangumi/play/ss4400?spm_id_from=333.337.0.0

Browser / Version: Firefox 117.0
Operating System: Windows 10
Tested Another Browser: Yes Other

Problem type: Something else
Description: I can't update widevine which is needed to play video on this page due to network issues in China.
Steps to Reproduce:
I need widevine to play video on this page, but I can't get it updated due to network issue in China. If I click widevine then click "检查更新" on about:addons to check update for widevine, it will fail to get a new version, but it is OK with OpenH264.
<details>
<summary>View the screenshot</summary>
<img alt="Screenshot" src="https://webcompat.com/uploads/2023/8/d22650d5-be49-4c8a-a531-9421468f14b0.jpg">
</details>

<details>
<summary>Browser Configuration</summary>
<ul>
<li>gfx.webrender.all: false</li><li>gfx.webrender.blob-images: true</li><li>buildID: 20230803180221</li><li>channel: aurora</li><li>hasTouchScreen: false</li><li>mixed active content blocked: false</li><li>mixed passive content blocked: false</li><li>tracking content blocked: false</li>
</ul>
</details>

View console log messages

From webcompat.com with ❤️

Change performed by the Move to Bugzilla add-on.

Comment 1

[Raul Bucata]

The issue was reported with the webcompat.com reporter. Since the issue addresses a plugin needed by the browser, we have moved the issue. Please feel free to move the issue to the relevant Project and Component.

Comment 2

[Karl Tomlinson (:karlt)]

Version 4.10.2557.0, as seen in the screenshot, is the most recent available Widevine version (at least according to my browser).

Alastor, I'm not able to read the zh-CN site. Are you able to interpret what the site is expecting, please?

Comment 3

[Alastor Wu [:alwu]]

Sorry for my late reply. That website blocks oversea IP. I tried several free VPNs, but none of them can connect to china server. My Widevine version is also same as the reporter's version, so I think Widevine version is not a problem. We will need more detailed logs or profiled result in order to know what the problem is.