Perma addonscript.exceptions.FatalSignatureError: XPI disabled on AMO
Categories
(Release Engineering :: Release Automation, defect, P1)
Tracking
(firefox116blocking fixed)
People
(Reporter: intermittent-bug-filer, Unassigned)
References
Details
(Keywords: intermittent-failure)
Filed by: nfay [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=426114853&repo=mozilla-release
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Ptb-Mc0cTumzK__lSgAQEQ/runs/0/artifacts/public/logs/live_backing.log
2023-08-15 21:23:37,082 - scriptworker.utils - DEBUG - retry_async: get_signed_addon_info: sleeping 120 seconds before retry
2023-08-15 21:24:58,674 - addonscript.utils - DEBUG - Calling amo_get() with URL "https://addons.mozilla.org/api/v5/addons/addon/langpack-zh-TW@firefox.mozilla.org/versions/5609404/"
2023-08-15 21:24:58,795 - addonscript.utils - DEBUG - amo_get() for URL "https://addons.mozilla.org/api/v5/addons/addon/langpack-zh-TW@firefox.mozilla.org/versions/5609404/" returned HTTP status code: 200
2023-08-15 21:24:58,795 - addonscript.utils - DEBUG - amo_get() for URL "https://addons.mozilla.org/api/v5/addons/addon/langpack-zh-TW@firefox.mozilla.org/versions/5609404/" returned: {'id': 5609404, 'approval_notes': '', 'channel': 'listed', 'compatibility': {'firefox': {'min': '116.0', 'max': '116.*'}}, 'edit_url': 'https://addons.mozilla.org/en-US/developers/addon/traditional-chinese-zh-tw-l/versions/5609404', 'file': {'id': 4153745, 'created': '2023-08-15T21:20:15Z', 'hash': 'sha256:2d47b58055a8068abf25b8a6b069aa1df99b803309ee3ecde53a1e9a62440075', 'is_mozilla_signed_extension': False, 'size': 551499, 'status': 'disabled', 'url': 'https://addons.mozilla.org/firefox/downloads/file/4153745/traditional_chinese_zh_tw_l-116.0.20230815.173142.zip', 'permissions': [], 'optional_permissions': [], 'host_permissions': []}, 'is_disabled': False, 'is_strict_compatibility_enabled': True, 'license': {'id': 3338, 'is_custom': False, 'name': {'en-US': 'Mozilla Public License 2.0'}, 'slug': 'MPL-2.0', 'text': {'en-US': 'This Source Code Form is subject to the terms of the Mozilla Public License, v. 2.0. If a copy of the MPL was not distributed with this file, You can obtain one at <a rel="nofollow" href="https://prod.outgoing.prod.webservices.mozgcp.net/v1/cfa1520767b4bc45590e23d48de7bec652c237ee0ad206608dfa16f2a0e21c8d/http%3A//mozilla.org/MPL/2.0/">http://mozilla.org/MPL/2.0/</a>.'}, 'url': 'http://www.mozilla.org/MPL/2.0/'}, 'release_notes': None, 'reviewed': None, 'source': None, 'version': '116.0.20230815.173142'}
2023-08-15 21:24:58,796 - scriptworker.client - ERROR - Failed to run async_main
Traceback (most recent call last):
File "/app/lib/python3.9/site-packages/scriptworker/client.py", line 205, in _handle_asyncio_loop
await async_main(context)
File "/app/lib/python3.9/site-packages/addonscript/script.py", line 92, in async_main
await asyncio.gather(*tasks)
File "/app/lib/python3.9/site-packages/addonscript/script.py", line 52, in sign_addon
signed_addon_info = await retry_async(
File "/app/lib/python3.9/site-packages/scriptworker/utils.py", line 268, in retry_async
return await func(*args, **kwargs)
File "/app/lib/python3.9/site-packages/addonscript/api.py", line 137, in get_signed_addon_info
raise FatalSignatureError("XPI disabled on AMO")
addonscript.exceptions.FatalSignatureError: XPI disabled on AMO
exit code: 1
Updated•1 year ago
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Updated•1 year ago
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@eviljeff @willdurand, can we get the correct command to run to fix this like last time (assuming it's the same cause)?
Thanks!
Comment 2•1 year ago
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I am not sure what you mean. I'll let Mat reply.
Comment 3•1 year ago
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(In reply to William Durand [:willdurand] from comment #2)
I am not sure what you mean. I'll let Mat reply.
You provided the command last time in https://bugzilla.mozilla.org/show_bug.cgi?id=1837547#c5
This time it would be Version.objects.get(pk=5609404).delete(hard=True)
but I'll reiterate that this is not a non-consequential "easy fix" and we shouldn't be doing it.
Comment 4•1 year ago
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We'll need to add https://github.com/mozilla/addons-server/issues/21096 to one of the next sprints - the behavior of preventing 2 listed versions from being awaiting review at the same time is extremely old and something we want to keep for the general add-on population, but for langpacks it looks like this is problematic.
Short-term, it's a terrible hack and something that shouldn't be done lightly, but I don't think we have a choice and we'll need to hard-delete that version to unblock the release.
Comment 5•1 year ago
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is there a time frame on this or a follow up on who can hard-delete that version? We are trying to rollout the desktop dot release as soon as possible.
I just ran the above command with the following output,
In [3]: Version.objects.get(pk=5609404).delete(hard=True)
{"Timestamp": 1692201375948792832, "Type": "z.versions", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Version deleted: <Version: 116.0.20230815.173142> (5609404)"}, "severity": 200}
{"Timestamp": 1692201375966638336, "Type": "z.amo.activity", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 4, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Activity log called with no user: 18"}, "severity": 400}
{"Timestamp": 1692201376035347200, "Type": "z.files", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Removing filename: traditional_chinese_zh_tw_l-116.0.20230815.173142.zip for file: 4153745"}, "severity": 200}
There was a 400 level message, but I think the said version had been deleted.
(In reply to Mathieu Pillard [:mat] from comment #4)
Short-term, it's a terrible hack and something that shouldn't be done lightly, ...
This is True! Glad we have opened a ticket aiming to fix this.
Comment 8•1 year ago
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(rerun still failed) Since this had a few runs i think deleting pk=5609404 is not enough. These versions were also created by different runs:
5609402, 5609403, 5609405 and 5609406.
This should cover all the locales handled by the task.
do you think you can help us with that?
The listed 4 are deleted,
In [8]: for i in [5609402, 5609403, 5609405, 5609406]:
...: Version.objects.get(pk=i).delete(hard=True)
...:
{"Timestamp": 1692212174065752832, "Type": "z.versions", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Version deleted: <Version: 116.0.20230815.173142> (5609402)"}, "severity": 200}
{"Timestamp": 1692212174088127232, "Type": "z.amo.activity", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 4, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Activity log called with no user: 18"}, "severity": 400}
{"Timestamp": 1692212174121345280, "Type": "z.files", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Removing filename: uzbek_language_pack-116.0.20230815.173142.zip for file: 4153743"}, "severity": 200}
{"Timestamp": 1692212174323160064, "Type": "z.versions", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Version deleted: <Version: 116.0.20230815.173142> (5609403)"}, "severity": 200}
{"Timestamp": 1692212174345498880, "Type": "z.amo.activity", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 4, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Activity log called with no user: 18"}, "severity": 400}
{"Timestamp": 1692212174365661184, "Type": "z.files", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Removing filename: vietnamese_language_pack-116.0.20230815.173142.zip for file: 4153744"}, "severity": 200}
{"Timestamp": 1692212174551376640, "Type": "z.versions", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Version deleted: <Version: 116.0.20230815.173142> (5609405)"}, "severity": 200}
{"Timestamp": 1692212174571740416, "Type": "z.amo.activity", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 4, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Activity log called with no user: 18"}, "severity": 400}
{"Timestamp": 1692212174591047936, "Type": "z.files", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Removing filename: chinese_simplified_zh_cn_la-116.0.20230815.173142.zip for file: 4153746"}, "severity": 200}
{"Timestamp": 1692212174802134016, "Type": "z.versions", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Version deleted: <Version: 116.0.20230815.173142> (5609406)"}, "severity": 200}
{"Timestamp": 1692212174824813056, "Type": "z.amo.activity", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 4, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Activity log called with no user: 18"}, "severity": 400}
{"Timestamp": 1692212174848164352, "Type": "z.files", "Logger": "http_app_addons", "Hostname": "ip-172-31-33-49.us-west-2.compute.internal", "EnvVersion": "2.0", "Severity": 6, "Pid": 1, "Fields": {"uid": "<anon>", "remoteAddressChain": "", "msg": "Removing filename: xhosa_language_pack-116.0.20230815.173142.zip for file: 4153747"}, "severity": 200}
Comment 10•1 year ago
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THANK YOU! the task successfully ran now
https://firefox-ci-tc.services.mozilla.com/tasks/groups/PujSmkC6S8GCymEuQNlkEw
Updated•1 year ago
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Comment hidden (Intermittent Failures Robot) |
Updated•6 days ago
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