1851914 - Perma [Tier-2] Windows wmfme dom/media/test/test_eme_playready.html | failed to create key system access

Status: RESOLVED FIXED

(Core :: Audio/Video: Playback, defect, P5)

Description

[Treeherder Bug Filer]

Filed by: nbeleuzu [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=428180921&repo=autoland
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/CkLxCIlbStyzhthINLTkmQ/runs/0/artifacts/public/logs/live_backing.log

---

[task 2023-09-06T21:09:58.525Z] 21:09:58     INFO - TEST-START | dom/media/test/test_eme_playready.html
[task 2023-09-06T21:09:59.317Z] 21:09:59     INFO - GECKO(3648) | JavaScript error: resource://gre/modules/XULStore.sys.mjs, line 60: Error: Can't find profile directory.
[task 2023-09-06T21:10:03.115Z] 21:10:03     INFO - TEST-INFO | started process screenshot
[task 2023-09-06T21:10:03.193Z] 21:10:03     INFO - TEST-INFO | screenshot: exit 0
[task 2023-09-06T21:10:03.201Z] 21:10:03     INFO - Buffered messages logged at 21:09:59
[task 2023-09-06T21:10:03.201Z] 21:10:03     INFO - TEST-PASS | dom/media/test/test_eme_playready.html | A valid string reason is expected 
[task 2023-09-06T21:10:03.202Z] 21:10:03     INFO - TEST-PASS | dom/media/test/test_eme_playready.html | Reason cannot be empty 
[task 2023-09-06T21:10:03.202Z] 21:10:03     INFO - add_task | Entering setupTestingPrefs
[task 2023-09-06T21:10:03.203Z] 21:10:03     INFO - add_task | Leaving setupTestingPrefs
[task 2023-09-06T21:10:03.203Z] 21:10:03     INFO - add_task | Entering testPlayReadyKeySystemRequest
[task 2023-09-06T21:10:03.203Z] 21:10:03     INFO - requestMediaKeySystemAccess for com.microsoft.playready.recommendation
[task 2023-09-06T21:10:03.204Z] 21:10:03     INFO - Buffered messages logged at 21:10:01
[task 2023-09-06T21:10:03.204Z] 21:10:03     INFO - creating media key
[task 2023-09-06T21:10:03.205Z] 21:10:03     INFO - creating a temporary media key session
[task 2023-09-06T21:10:03.205Z] 21:10:03     INFO - Buffered messages finished
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO - TEST-UNEXPECTED-FAIL | dom/media/test/test_eme_playready.html | failed to generate request 
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     SimpleTest.ok@SimpleTest/SimpleTest.js:424:16
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     testPlayReadyKeySystemRequest/<@dom/media/test/test_eme_playready.html:58:25
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     promise callback*testPlayReadyKeySystemRequest@dom/media/test/test_eme_playready.html:58:12
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     async*add_task/nextTick/<@SimpleTest/SimpleTest.js:2147:34
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     async*nextTick@SimpleTest/SimpleTest.js:2182:11
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     setTimeout handler*SimpleTest_setTimeoutShim@SimpleTest/SimpleTest.js:920:41
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     add_task@SimpleTest/SimpleTest.js:2096:17
[task 2023-09-06T21:10:03.207Z] 21:10:03     INFO -     @dom/media/test/test_eme_playready.html:17:9
[task 2023-09-06T21:10:26.150Z] 21:10:26     INFO - GECKO(3648) | console.error: (new Error("Polling for changes failed: Unexpected content-type \"text/plain;charset=US-ASCII\".", "resource://services-settings/remote-settings.sys.mjs", 321))
[task 2023-09-06T21:15:00.853Z] 21:15:00     INFO - Not taking screenshot here: see the one that was previously logged
[task 2023-09-06T21:15:00.856Z] 21:15:00     INFO - TEST-UNEXPECTED-FAIL | dom/media/test/test_eme_playready.html | Test timed out. - 
[task 2023-09-06T21:15:01.857Z] 21:15:01     INFO - GECKO(3648) | MEMORY STAT | vsize 2103715MB | vsizeMaxContiguous 74897855MB | residentFast 56MB | heapAllocated 5MB
[task 2023-09-06T21:15:01.877Z] 21:15:01     INFO - TEST-OK | dom/media/test/test_eme_playready.html | took 303351ms

Comment 1

[Serban Stanca [:SerbanS]]

First occurrence, so far, in this backfill range and retriggers.

Comment 2

[Intermittent Failures Robot]

10 failures in 3267 pushes (0.003 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 10

Platform and build breakdown:

• windows11-64-2009-shippable-qr: 3
  • opt: 3
• windows11-64-2009-qr: 5
  • opt: 2
  • debug: 3
• windows11-64-2009-asan-qr: 2
  • opt: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-09-04&endday=2023-09-10&tree=all

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

https://wiki.mozilla.org/Bug_Triage#Intermittent_Test_Failure_Cleanup
For more information, please visit BugBot documentation.

Comment 4

[Treeherder Bug Filer]

New failure instance: https://treeherder.mozilla.org/logviewer?job_id=431265807&repo=mozilla-central

Comment 5

[Intermittent Failures Robot]

2 failures in 4018 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 2

Platform and build breakdown:

• windows11-64-2009-qr: 1
  • debug: 1
• windows11-64-2009-ccov-qr: 1
  • opt: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-10-02&endday=2023-10-08&tree=all

Comment 6

[BugBot [:suhaib / :marco/ :calixte]]

https://wiki.mozilla.org/Bug_Triage#Intermittent_Test_Failure_Cleanup
For more information, please visit BugBot documentation.

Comment 7

[Treeherder Bug Filer]

New failure instance: https://treeherder.mozilla.org/logviewer?job_id=435043736&repo=mozilla-central

Comment 8

[Intermittent Failures Robot]

1 failures in 3356 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 1

Platform and build breakdown:

• windows11-64-2009-shippable-qr: 1
  • opt: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-10-30&endday=2023-11-05&tree=all

Comment 9

[Intermittent Failures Robot]

18 failures in 453 pushes (0.04 failures/push) were associated with this bug yesterday.

Repository breakdown:

• autoland: 13
• mozilla-central: 5

Platform and build breakdown:

• windows11-64-2009-qr: 11
  • opt: 5
  • debug: 6
• windows11-64-2009-shippable-qr: 5
  • opt: 5
• windows11-64-2009-ccov-qr: 2
  • opt: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-11-10&endday=2023-11-10&tree=all

Comment 10

[Cristina Horotan [:chorotan]]

Done retriggers and backfills up to here

Comment 11

[BugBot [:suhaib / :marco/ :calixte]]

Set release status flags based on info from the regressing bug 1864027

Comment 12

[Intermittent Failures Robot]

45 failures in 3288 pushes (0.014 failures/push) were associated with this bug in the last 7 days.

This is the #37 most frequent failure this week.

** This failure happened more than 30 times this week! Resolving this bug is a high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 2 weeks, the affected test(s) may be disabled. **

Repository breakdown:

• autoland: 33
• mozilla-central: 12

Platform and build breakdown:

• windows11-64-2009-qr: 26
  • debug: 18
  • opt: 8
• windows11-64-2009-shippable-qr: 12
  • opt: 12
• windows11-64-2009-asan-qr: 4
  • opt: 4
• windows11-64-2009-ccov-qr: 3
  • opt: 3

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-11-06&endday=2023-11-12&tree=all

Comment 13

[Intermittent Failures Robot]

19 failures in 558 pushes (0.034 failures/push) were associated with this bug yesterday.

Repository breakdown:

• mozilla-central: 4
• autoland: 15

Platform and build breakdown:

• windows11-64-2009-qr: 12
  • debug: 8
  • opt: 4
• windows11-64-2009-ccov-qr: 1
  • opt: 1
• windows11-64-2009-shippable-qr: 5
  • opt: 5
• windows11-64-2009-asan-qr: 1
  • opt: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-11-13&endday=2023-11-13&tree=all

Comment 15

[Intermittent Failures Robot]

25 failures in 670 pushes (0.037 failures/push) were associated with this bug yesterday.

Repository breakdown:

• autoland: 19
• mozilla-central: 6

Platform and build breakdown:

• windows11-64-2009-qr: 14
  • opt: 7
  • debug: 7
• windows11-64-2009-shippable-qr: 9
  • opt: 9
• windows11-64-2009-ccov-qr: 2
  • opt: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-11-14&endday=2023-11-14&tree=all

Comment 16

[Intermittent Failures Robot]

38 failures in 738 pushes (0.051 failures/push) were associated with this bug yesterday.

** This test has failed more than 150 times in the last 21 days. It should be disabled until it can be fixed. **

Repository breakdown:

• autoland: 25
• mozilla-central: 13

Platform and build breakdown:

• windows11-64-2009-qr: 19
  • debug: 11
  • opt: 8
• windows11-64-2009-shippable-qr: 11
  • opt: 11
• windows11-64-2009-ccov-qr: 4
  • opt: 4
• windows11-64-2009-asan-qr: 4
  • opt: 4

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-11-15&endday=2023-11-15&tree=all

Comment 17

[Alastor Wu [:alwu]]

Attachment: Bug 1851914 - part1 : guard IsTypeSupportedEx under a pref.

Comment 18

[Alastor Wu [:alwu]]

Attachment: Bug 1851914 - part2 : revert bug 1863621.

That doesn't seem to fix the issue I wanted to solve, and maybe cause
other issues. So backout it.

Depends on D193825

Comment 19

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/d04755c0e224
part1 : guard IsTypeSupportedEx under a pref. r=jolin
https://hg.mozilla.org/integration/autoland/rev/8bfdf842d6d9
part2 : revert bug 1863621. r=jolin

Comment 20

[Noemi Erli[:noemi_erli]]

https://hg.mozilla.org/mozilla-central/rev/d04755c0e224
https://hg.mozilla.org/mozilla-central/rev/8bfdf842d6d9

Comment 21

[Intermittent Failures Robot]

26 failures in 622 pushes (0.042 failures/push) were associated with this bug yesterday.

Repository breakdown:

• autoland: 18
• mozilla-central: 8

Platform and build breakdown:

• windows11-64-2009-qr: 12
  • opt: 5
  • debug: 7
• windows11-64-2009-asan-qr: 6
  • opt: 6
• windows11-64-2009-shippable-qr: 6
  • opt: 6
• windows11-64-2009-ccov-qr: 2
  • opt: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-11-16&endday=2023-11-16&tree=all

Comment 22

[Intermittent Failures Robot]

119 failures in 3495 pushes (0.034 failures/push) were associated with this bug in the last 7 days.

This is the #4 most frequent failure this week.

** This failure happened more than 75 times this week! Resolving this bug is a very high priority. **

** Try to resolve this bug as soon as possible. If unresolved for 1 week, the affected test(s) may be disabled. **

Repository breakdown:

• autoland: 81
• try: 3
• mozilla-central: 35

Platform and build breakdown:

• windows11-64-2009-qr: 64
  • debug: 35
  • opt: 29
• windows11-64-2009-shippable-qr: 33
  • opt: 33
• windows11-64-2009-ccov-qr: 11
  • opt: 11
• windows11-64-2009-asan-qr: 11
  • opt: 11

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-11-13&endday=2023-11-19&tree=all

Comment 23

[Intermittent Failures Robot]

1 failures in 3671 pushes (0.0 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• autoland: 1

Platform and build breakdown:

• windows11-64-2009-qr: 1
  • debug: 1

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1851914&startday=2023-12-04&endday=2023-12-10&tree=all