185376 - Mozilla starts but then freezes catastrophically.

Status: VERIFIED DUPLICATE of bug 168516

(SeaMonkey :: General, defect)

Description

[Peter Lakanen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.0.1) Gecko/20020826
Build Identifier: http://ftp.mozilla.org/pub/mozilla/releases/mozilla1.2.1/mozilla-win32-1.2.1-installer.exe

I've been running 1.2.1 for over a week without problem.  This morning I've been
experiencing catastrophic failures.  It started when I was writing an email
message to myself - nothing fancy, just a little text and an attached image from
a web site.  When I pressed Ctrl-Enter to send the message it seemed to take a
long time.  I realized after a bit the browser was frozen.  I
right-mouse-clicked on the app tab in the Start menu bar to Close the app.  I
got the menu but when I clicked Close I got the "This app not responding" dialog
and forced it to close Mozilla.  Thinking it was just one of those things, I
immediately re-started Moz, went to the same web page (incidentally here:
http://news.com.com/2009-1017-976178.html?tag=fd_lede1_hed) with the quote and
related chart I was e-mailing to myself.  As soon as I pressed Ctrl-Enter the ap
froze again.

Next I rebooted my system - it had been a while.  When system came back up I
lauched Moz, went through the same steps and it froze yet again.  Next I
restarted Moz but this time brought up Preferences to clear cache.  As soon as I
clicked Edit, Preferences, it froze yet again.

Next I decided a re-install was in order.  I deleted the Moz app directory (not
the App settings directory on C: though) and re-installed 1.2.1.  Still got the
exact same bahavior.

So I dropped back to punt by installing 1.0.1.

When can I get a version of Moz with separate icons for Mail and Browser that
actually works?

Reproducible: Always

Steps to Reproduce:
1.Install Moz 1.2.1. on my system.
2.Launch Moz.
3.Click Edit, Preferences.
4.Watch it freeze.

Actual Results:  
Nothing - it froze. :-)

Expected Results:  
Umm... displayed Preferences dialog window.

It doesn't crash - it freezes.  No nothing else to report.

Comment 1

[Matthias Versen [:Matti]]

Reporter:
Please close mozilla, find your Mozilla profile (it's in your OS user directory)
and delete the file XUL.mfl and restart mozilla.

Comment 2

[John Morrison]

Actually, before deleting XUL.mfl, can you zip up a copy and email to
<[e-mail]>. It helps if I can see what has gone wrong with the 
file. (Note: there is no personal information contained in that file (aside
from the path to wherever you have installed the build)].

*** This bug has been marked as a duplicate of 168516 ***

Comment 3

[Matthias Versen [:Matti]]

John Morrison:
just ask the triagers if you need a xul.mfl.
We will ask the reporters for this file the next time !

btw: we dupe many bugs to bug 169777 

Comment 4

[Peter Lakanen]

Sorry for the delay in following up on this, everybody....

I made some time this morning to experiment with 1.2.1 some more.  When I
re-installed it, I no longer had any of my problems.  I have not touched the
XUL.mfl file.  I'll run 1.2.1 for a few days and see if the problems crop up
again.  If they do, I will follow your instructions regarding e-mailing the file
to John and then blowing it away.