1854899 - Crash in [@ igd10iumd64.dll | CLayeredObjectRoot<T>::CondObjectLock::CondObjectLock]

Status: NEW

(Core :: Graphics, defect, P2)

Description

[Gabriele Svelto [:gsvelto]]

Crash report: https://crash-stats.mozilla.org/report/index/f5d61761-3d57-467a-bbff-954680230923

Reason: EXCEPTION_ACCESS_VIOLATION_READ

Top 3 frames of crashing thread:

0  igd10iumd64.dll  igd10iumd64.dll@0x332c0  
1  igd10iumd64.dll  igd10iumd64.dll@0x2360f6  
2  d3d11.dll  CLayeredObjectRoot<ID3D11LayeredDevice>::CondObjectLock::CondObjectLock  

This is a new crash affecting users with Skylake integrated graphics. It appears to be a crash when playing video. Given not many GPU crashes are reported, it's possible that the actual crash volume here is significantly higher than what we see on Socorro. From the looks of it this is a driver bug.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The bug is linked to a topcrash signature, which matches the following criterion:

• Top 5 GPU process crashes on release

For more information, please visit BugBot documentation.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:bhood, could you have a look please?

For more information, please visit BugBot documentation.

Comment 3

[Bob Hood [:bhood]]

Sotaro, not much to work with on the stack trace above, but could you have a look?

Comment 4

[Sotaro Ikeda [:sotaro]]

There was a crash report that has a call stack. From it, I wonder if resource allocation might be failed by out of memory or ouf of resource in ANGLE.
https://crash-stats.mozilla.org/report/index/a2224b42-6e75-412a-bd43-6ee840231011

With AMD crashes of CondObjectLock::CondObjectLock happened with nullptr deref.
https://crash-stats.mozilla.org/signature/?signature=atidxx64.dll%20%7C%20CLayeredObjectRoot%3CT%3E%3A%3ACondObjectLock%3A%3ACondObjectLock&date=%3E%3D2023-07-05T05%3A24%3A00.000Z&date=%3C2023-10-16T05%3A24%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_columns=startup_crash&_sort=-date&page=1#reports

Comment 5

[BugBot [:suhaib / :marco/ :calixte]]

Based on the topcrash criteria, the crash signature linked to this bug is not a topcrash signature anymore.

For more information, please visit BugBot documentation.