1858624 - The chat does not load on southwest.com with Strict ETP

Status: NEW

(Core :: Privacy: Anti-Tracking, defect, P3)

Description

[Calin Tanase]

Attachment: chat Standard vs Strict ETP.mp4

Environment:
Operating system: OnePlus 6 A6000 (Android 11)
Firefox version: Nightly 120.0a1-20231011211944

Preconditions:
• ETP set to STRICT
• Clean profile

Steps to reproduce:

1. Go to https://mobile.southwest.com
2. Tap on the burger menu button.
3. Scroll down the menu until "Chat" button is reached.
4. Tap on the "Chat" button.
5. Wait for it to load.

Expected Behaviour:
The window chat loads.

Actual Behaviour:
Nothing happens, the chat window does not load.

Notes:

1. Screen rec provided
2. Does not reproduce with Standard ETP
3. Reproducible on Firefox Release as well
4. Same behaviour in Private mode
5. Issue found during WebCompat team [Top100] websites testing