Error when accessing the change password link on edd.ca.gov
Categories
(Web Compatibility :: Site Reports, defect, P3)
Tracking
(Not tracked)
People
(Reporter: ctanase, Unassigned)
References
()
Details
(Keywords: webcompat:needs-diagnosis, webcompat:needs-login, webcompat:site-report)
User Story
platform:android impact:workflow-broken affects:all configuration:general branch:release diagnosis-team:webcompat
Attachments
(1 file)
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81.82 KB,
image/png
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Details |
edd gov ca FF vs Chrome.png
Environment:
Operating system: OnePlus 6 A6000 (Android 11)
Firefox version: Nightly 120.0a1-20231019213231
Preconditions:
• Account needed
• VPN pointing to Canada
Steps to reproduce:
- Go to https://myedd.edd.ca.gov/s/login
- Tap on "Forgot password?".
- Enter the email associated with your account and tap "Submit" button.
- Copy the link received on your email and access it on the browser.
- Observe the behaviour.
Expected Behaviour:
The page to verify identity is displayed.
Actual Behaviour:
Accessing the link on Firefox displays an error "Something Went Wrong".
Notes:
- Screenshot provided
- Reproducible regardless of the ETP status
- Reproducible on Firefox Release as well
- Not reproducible on Chrome
- Issue found during WebCompat team [Top100] websites testing
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Comment 1•8 months ago
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Verified this issue and still reproduces on Firefox 122 and 125.
Tested with:
Browser / Version: Firefox Release 122.1.0 (2016001831-🦎122.0.1-20240205133611🦎)/ Firefox Nightly 125.0a1 (2016004583-🦎125.0a1-20240219212225🦎)/Chrome Mobile Version 121.0.6167.164
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)
Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)
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Assignee | |
Updated•7 months ago
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Updated•7 months ago
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Updated•29 days ago
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Description
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