1862280 - Crash in [@ igd10iumd64.dll | <unknown in d3d11.pdb>]

Status: NEW

(Core :: Graphics, defect)

Description

[BugBot [:suhaib / :marco/ :calixte]]

Crash report: https://crash-stats.mozilla.org/report/index/4ec16a7a-1822-4121-87af-16e730231027

Reason: EXCEPTION_ACCESS_VIOLATION_WRITE

Top 10 frames of crashing thread:

0  igd10iumd64.dll  igd10iumd64.dll@0x1aa75  
1  igd10iumd64.dll  igd10iumd64.dll@0x23b61d  
2  d3d11.dll  <unknown in d3d11.pdb>  
3  d3d11.dll  <unknown in d3d11.pdb>  
4  d3d11.dll  <unknown in d3d11.pdb>  
5  d3d11.dll  CContext::RestorePipelineStateImpl<1>  
6  d3d11.dll  NDXGI::CDevice::PresentImpl  
7  d3d11.dll  NDXGI::CDevice::Present  
8  d3d11.dll  NDXGI::CDevice::PresentCompositionBuffers  
9  dcomp.dll  DirectComposition::CDevice::Commit  

By querying Nightly crashes reported within the last 2 months, here are some insights about the signature:

• First crash report: 2023-08-23
• Process type: GPU
• Is startup crash: No
• Has user comments: No
• Is null crash: No

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The bug is linked to a topcrash signature, which matches the following criteria:

• Top 20 desktop browser crashes on beta
• Top 5 GPU process crashes on beta
• Top 5 desktop browser crashes on Windows on beta

:bhood, could you consider increasing the severity of this top-crash bug?

For more information, please visit BugBot documentation.

Comment 2

[Timothy Nikkel (:tnikkel)]

There's only two different cpu infos that hit this crash, but they each hit it many times. The install time is also repeated multiple times, and this happened on beta, so it could be two machines in total that hit this.

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

Based on the topcrash criteria, the crash signature linked to this bug is not a topcrash signature anymore.

For more information, please visit BugBot documentation.