Open Bug 1863807 Opened 11 months ago Updated 9 months ago

crashes repeatedly, Exiting due to channel error.

Categories

(Core :: Widget: Gtk, defect)

Firefox 119
defect

Tracking

()

UNCONFIRMED

People

(Reporter: audioprof2002, Unassigned, NeedInfo)

Details

+++ This bug was initially created as a clone of Bug #1614172 +++

was working ok, somehow the bug was triggered by something....
its always in YouTube, does Not matter if i have 1, 2, 3 or 32 tabs.

Kubuntu 22.04.1 LTS
$ uname -a
Linux 6.5.8-1-liquorix-amd64 #1 ZEN SMP PREEMPT liquorix 6.5-9ubuntu1~jammy (2023-10-19) x86_64 x86_64 x86_64 GNU/Linux

about:crashes
https://crash-stats.mozilla.org/report/index/88e267ea-35d2-456b-94f6-ab4900231108

$ firefox
Gtk-Message: 14:23:55.192: Failed to load module "xapp-gtk3-module"

(firefox:168260): Gtk-WARNING **: 14:23:55.300: Theme parsing error: gtk.css:1:21: Failed to import: Error opening file /home/(whoami)/snap/firefox/3358/.config/gtk-3.0/colors.css: No such file or directory
Gtk-Message: 14:23:55.323: Failed to load module "colorreload-gtk-module"
ATTENTION: default value of option mesa_glthread overridden by environment.
ATTENTION: default value of option mesa_glthread overridden by environment.
libva info: VA-API version 1.20.0
libva info: Trying to open /snap/firefox/3358/gnome-platform/usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so
libva info: Found init function __vaDriverInit_1_20
libva error: /snap/firefox/3358/gnome-platform/usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so init failed
libva info: va_openDriver() returns 1
libva info: Trying to open /snap/firefox/3358/gnome-platform/usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so
libva info: Found init function __vaDriverInit_1_10
libva info: va_openDriver() returns 0
ATTENTION: default value of option mesa_glthread overridden by environment.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Killed

$ apt show xapp
Package: xapp
Version: 2.2.8-1
Priority: optional
Section: universe/x11
Origin: Ubuntu
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@lists.ubuntu.com>
Original-Maintainer: Debian Cinnamon Team <debian-cinnamon@lists.debian.org>
Bugs: https://bugs.launchpad.net/ubuntu/+filebug
Installed-Size: 168 kB
Depends: libgnomekbd8, libxapp1 (= 2.2.8-1), xapps-common (>= 2.2.8-1), libc6 (>= 2.34), libcairo2 (>= 1.2.4), libdbusmenu-gtk3-4 (>= 0.4.2), libgdk-pixbuf-2.0-0 (>= 2.22.0), libglib2.0-0 (>= 2.57.2), libgtk-3-0 (>= 3.9.10)
Breaks: libxapp1 (<< 2.2.6-1~)
Replaces: libxapp1 (<< 2.2.6-1~)
Homepage: http://cinnamon.linuxmint.com/
Task: ubuntu-budgie-desktop, ubuntu-budgie-desktop-raspi
Download-Size: 37.9 kB
APT-Manual-Installed: yes
APT-Sources: http://archive.ubuntu.com/ubuntu jammy/universe amd64 Packages
Description: Libraries and common resources for multiple desktop environments
Xapp provides components which are common to multiple desktop environments
and required to implement cross-DE solutions.
.
This package contains a gtk module and sn-watcher binary

mouse hover over youtube previews seem to trigger the issue more often than watching a dedicated video.

I see you're using Snap. Please try to install plain Mozilla binaries:
https://fedoraproject.org/wiki/How_to_debug_Firefox_problems#Testing_Mozilla_binaries
and try to submit about:crashes from it and attach the crash signature here.
Thanks.

Flags: needinfo?(audioprof2002)

Thanks for responding. I never use Snap. Too many problems with it on Fedora. I installed it using dnf. I doubled the RAM on my computer & that did help. Firefox is a RAM pig.

UPDATE:
The Bug/Crash does Not happen with:
$ uname -a
Linux 6.2.0-1017-lowlatency #17~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 2 18:30:14 UTC 2 x86_64 x86_64

Only happens with:
$ uname -a
Linux 6.5.8-1-liquorix-amd64 #1 ZEN SMP PREEMPT liquorix 6.5-9ubuntu1~jammy (2023-10-19) x86_64 x86_64 x86_64 GNU/Linux
https://github.com/damentz/liquorix-package
https://liquorix.net/

same:
Kubuntu 22.04.1 LTS

In Kubuntu there is only Snap, there is No aptitude,
Web download has: https://www.mozilla.org/en-US/firefox/all/#product-desktop-release
Only .tar.bz2
No .aptimage
No .deb

Flags: needinfo?(audioprof2002)

Happened once.
with:
$ uname -a
Linux 6.2.0-1017-lowlatency #17~22.04.1-Ubuntu SMP PREEMPT_DYNAMIC Thu Nov 2 18:30:14 UTC 2 x86_64 x86_64

much more stable, but also happens.

Please attach your about:support page. Also please check about:memory if you see anything strange here.
Thanks.

Flags: needinfo?(audioprof2002)
Flags: needinfo?(audioprof2002)

I see you're running KDE/X11. Please run Mozilla binaries (comment 2) and then submit crash report if you see a crash:
https://fedoraproject.org/wiki/Debugging_guidelines_for_Mozilla_products#Using_Mozilla_crash_reporter
We need the crashreport from Mozilla binaries to get symbols.
Thanks.

Flags: needinfo?(audioprof2002)
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