1864365 - Change "Unreliable reviews removed" copy

Status: VERIFIED FIXED

(Fenix :: Shopping, defect, P2)

Description

[Chris Peterson [:cpeterson]]

The shopping sidebar currently says...

Unreliable reviews removed

...under its adjusted rating.

I think that statement implicitly means "...when generating this Adjusted rating". But that's not at all clear right now, and it feels like the abbreviated wording may be over-promising. Users may interpret it to mean that we've literally removed the unreliable ratings from the page that we're showing to the user -- but I don't think we have?

In particular:

• "Unreliable reviews removed" sounds like we've potentially updated the rating count that's shown in the page alongside the star rating. So, a user might misinterpret Amazon's 50 ratings in a product's rating-badge to mean "There are 50 ratings that Firefox judges to be reliable, since Firefox clearly says it has removed the unreliable reviews".

• "Unreliable reviews removed" sounds a lot like we're saying we've removed the text of these reviews from the display of the product's reviews -- so the user might feel like they can freely read through product-reviews, and trust that the ones they're seeing are legitimate.

Perhaps we should reword this to avoid confusion & over-promising?

Comment 1

[Chris Peterson [:cpeterson]]

This Android bug is a clone of desktop bug 1852830.

Comment 2

[Chris Peterson [:cpeterson]]

See the Fakespot string inventory for the new string:

https://docs.google.com/spreadsheets/d/1FQUU2pqhKkAXRHNbmK9dhObwvevWoR3N6BOh3fu2skE/edit#gid=64342838

Comment 3

[wrocklin]

@nbond - As per your request, the string inventory doc has been updated. See cell D8. Thank you!

Comment 4

[BMO Github Automation]

Attachment: [mozilla-mobile/firefox-android] Bug 1864365 - Change Review Checker adjusted rating description (#4730)

Comment 5

[BMO Github Automation]

Authored by https://github.com/DreVla
https://github.com/mozilla-mobile/firefox-android/commit/a8d1dad8264e78896cfdbeb8da1d5326eaa72d22
[main] Bug 1864365 - Change Review Checker adjusted rating description

Comment 6

[miralobontiu]

Attachment: Screenshot_20231207-142526.png

Verified as fixed on the latest Fenix Nightly 122.0a1 from 12/7 with Oppo Find N2 Flip (Android 13), and Sony Xperia Z5 Premium (Android 7.1.1).