The chatbot pop-up is not present on the "Get in touch" page at cloudflare.com with ETP set to STRICT
Categories
(Core :: Privacy: Anti-Tracking, defect, P3)
Tracking
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| Tracking | Status | |
|---|---|---|
| firefox121 | --- | affected |
People
(Reporter: rbucata, Unassigned)
References
(Blocks 1 open bug, )
Details
Attachments
(1 file)
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237.45 KB,
image/png
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Details |
Untitled.png
Environment:
Operating System: Windows 10 PRO x64
Firefox version: Firefox Nightly 121.0a1 (2023-11-16)
Preconditions:
ETP set to STANDARD
Clean profile
Steps to reproduce:
- Navigate to :https://www.cloudflare.com/plans/enterprise/contact/
- Observe the result.
Expected Behavior:
The chatbot pop-up is present
Actual Behavior:
The chatbot pop-up is missing
Notes:
- Not reproducible with ETP STANDARD(Both Normal and Private Browsing)
- Works as expected using Chrome
- Screenshot attached
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- Issue found during WebCompat team [Top100] websites testing
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Updated•8 months ago
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It seems that you're experiencing an issue where the chatbot pop-up is not appearing on the "Get in touch" page at cloudflare.com with ETP set to STRICT. There could be several reasons for this, including browser settings, extensions, or network issues. I recommend trying the following steps:
- Check your browser's Enhanced Tracking Protection settings and ensure they're not blocking essential elements.
- Temporarily disable any browser extensions or add-ons that might interfere with website functionality.
- Clear your browser's cache and cookies to eliminate any stored data causing conflicts.
- Try accessing the page from a different browser or device to see if the issue persists.
- If the problem continues, reach out to Cloudflare's support team for further assistance and troubleshooting.
By following these steps, you should be able to resolve the issue and access the chatbot pop-up on Cloudflare's website.
If you're still experiencing problems after trying these steps, you may want to reach out to Cloudflare's support team for further assistance. They can provide specific guidance based on your situation and help troubleshoot any issues you're encountering.
Best Regards:
CEO:
https://technoguest.com/
Description
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