Open Bug 1865489 Opened 2 years ago Updated 1 year ago

Freezes after a while vistiting www.nos.nl

Categories

(Firefox for Android :: Media, defect)

Firefox 119
All
Android
defect

Tracking

()

UNCONFIRMED

People

(Reporter: imqqmi, Unassigned)

Details

(Whiteboard: [qa-triaged])

Attachments

(1 file)

User Agent: Mozilla/5.0 (Android 9; Mobile; rv:109.0) Gecko/119.0 Firefox/119.0

Steps to reproduce:

Visit https://www.nos.nl (no login required)
scrolling down
Freezes at some point (it always freezes)
Scrolling stops
Firefox is unresponive
Can still go to android home screen, then tap the square button and end app.
Restarting firefox and visiting again results in the same freeze.

Also freezes on https://www.file-hunter.com/MSXdev/?id=eggysmaze
After playing for q while
Go to homescreen, then via square button back to firefox
Screen stays black, unresponive
Unfortunately not easy to reproduce

Actual results:

Firefox freezes, scrolling stops happening, back button unresponive

Expected results:

Should've continued working, scrolling etc.

Attached file adb logcat capture

I've captured the log from my huawei media pad m5 7" tablet using adb logcat >log.txt. The application hung, then I tried to reproduce, restarted firefox several times until it hung again and got the 'app not responding' kill/wait prompt, killed firefox then stopped the logging. It has caught several exceptions of various sources, not sure what is normal and what is exactly the problem that hung firefox.

Are we able to reproduce this on any tablets or huawei devices?

Flags: qe-verify+
Severity: -- → S3

Hi and thank you for reporting!
This issue is not reproducible on the latest Nightly 122.0a1 (2023-12-05) with phone Huawei P40 Lite (Android 10) and tablet Huawei MediaPad M3 (Android 7).
If possible, please provide a video with this issue.
Is this reproducible on the latest Nightly build?

Flags: qe-verify+ → needinfo?(imqqmi)

Thanks for looking into it. Here's a video with Firefox nightly 122.0a1 build #2015990375:
https://www.youtube.com/watch?v=0hQUxk7pa3w

Flags: needinfo?(imqqmi)

Thanks for the video. I still can't reproduce the issue on the latest Nightly with Huawei MediaPad M3 (Android 7).

Whiteboard: [qa-triaged]

The Bugbug bot thinks this bug should belong to the 'Fenix::Media' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: General → Media
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