Open Bug 1873166 Opened 11 months ago Updated 5 days ago

NS&I website says Firefox is not a supported browser

Categories

(Web Compatibility :: Site Reports, defect, P2)

Tracking

(firefox134 affected)

REOPENED
Tracking Status
firefox134 --- affected

People

(Reporter: marco, Assigned: twisniewski)

References

()

Details

(Keywords: webcompat:needs-contact, webcompat:sitepatch-applied)

User Story

platform:android
impact:unsupported-warning
configuration:general
affects:all

Attachments

(3 files)

NS&I (National Savings & Investments) is a state-owned savings bank in the UK.
When navigating to the website using Firefox, a message appears about Firefox being an unsupported browser.

The website appears to work anyway after dismissing the message. I was able to login and consult my balance.

Attached image Screenshot
Attached image Another screenshot
Priority: -- → P2
Component: Mobile → Site Reports
Severity: -- → S4
User Story: (updated)
Duplicate of this bug: 1898979

I believe this may be fixed/no longer an issue. I went there today and got no warning message at all

I don't get a prompt on desktop, but still get the prompt on mobile Firefox for Android (Firefox 129.0.2, Android 13)

Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
Pushed by twisniewski@mozilla.com: https://hg.mozilla.org/integration/autoland/rev/8e5fe76512b4 add a CSS intervention for nsandi.com to hide their browser unsupported message; r=ksenia,webcompat-reviewers
Status: ASSIGNED → RESOLVED
Closed: 12 days ago
Resolution: --- → FIXED
Status: RESOLVED → REOPENED
Resolution: FIXED → ---

The severity field for this bug is set to S4. However, the following bug duplicate has higher severity:

:twisniewski, could you consider increasing the severity of this bug to S3?

For more information, please visit BugBot documentation.

Flags: needinfo?(twisniewski)
Severity: S4 → S3
Flags: needinfo?(twisniewski)
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