Closed Bug 1873669 Opened 1 year ago Closed 1 year ago

Windows 7 backup fails unless firefox history is cleared because TrojanHTML/phish!pz causes shadow file corruption.

Categories

(Core :: Networking, defect)

Product:
Core
Component:
Networking
Version:
Firefox 115
Type:
defect

Tracking

()

Status:
RESOLVED DUPLICATE of bug 1872395

People

(Reporter: rakirkp, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

Steps to reproduce:

Attempted to run windows 7 backup on both this Windows 7 machine and a Windows 11 machine. Installed FF ESR on this Windows 7 machine, failure still occurs.

Actual results:

In both cases, backup fails because an error in the shadow file is detected and Windows Defender cannot remedy the problem. Error is attributed to TrojanHTML/phish!pz
If the FF History is flushed, and I also disconnect network without opening anything, then I restart backup and it should complete. Someone posted this and I found it works.
UBO was mentioned in another chat. I have AB+ enabled.

Expected results:

Backup should complete normally.

Summary: Windows backup fails unless firefox history is cleared because TrojanHTML/phish!pz causes shadow file corruption. → Windows 7 backup fails unless firefox history is cleared because TrojanHTML/phish!pz causes shadow file corruption.

The Bugbug bot thinks this bug should belong to the 'Core::Networking' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Networking
Product: Firefox → Core

Hi, thanks for the report. Seems to be the same as Bug 1872395.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1872395
Resolution: --- → DUPLICATE
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