187615 - first-online.com - First Online (Terre Haute First National Bank) blocks Mozilla

Status: RESOLVED FIXED

(Tech Evangelism Graveyard :: English US, defect)

Description

[Damian Yerrick]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20021219
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3b) Gecko/20021219

The online service of Terre Haute First National Bank, the only bank with
branches in Terre Haute, accepts Netscape 4.7x but blocks Mozilla.


Reproducible: Always

Steps to Reproduce:
1. Open a new Mozilla browser window
2. Go to http://www.first-online.com/onlinebanking.html
3. Scroll down and click the link to the demo

Actual Results:  
 In order to provide you with the highest level of service and security, this
service requires you to have one of the browser versions currently supported.

Browser versions currently supported:

Windows

    * Netscape Communicator 4.7
    * Netscape Communicator 4.78
    * Netscape Communicator 4.79
    * Microsoft Internet Explorer 5.0
    * Microsoft Internet Explorer 5.5
    * Microsoft Internet Explorer 6

(Note: This service supports AOL 5.0 as an Internet Service Provider only with
the use of one of the Windows browsers listed above.)

Macintosh

    * Netscape Communicator 4.78
    * Netscape Communicator 4.79

To upgrade your browser to the newest version supported, please click one of the
following links below:

Expected Results:  
 In order to provide you with the highest level of service and security, this
service requires you to have one of the browser versions currently supported.

Browser versions currently supported:

Windows

    * Netscape Communicator 4.7
    * Netscape Communicator 4.78
    * Netscape Communicator 4.79
    * Netscape 7.0 or later
    * Mozilla 1.0.1 or later
    * Microsoft Internet Explorer 5.0
    * Microsoft Internet Explorer 5.5
    * Microsoft Internet Explorer 6
    * Any web browser that supports HTML 4.01, CSS, and 128-bit HTTPS

(Note: This service supports AOL 5.0 as an Internet Service Provider only with
the use of one of the Windows browsers listed above.)

Macintosh or Linux

    * Netscape Communicator 4.78
    * Netscape Communicator 4.79
    * Any web browser that supports HTML 4.01, CSS, and 128-bit HTTPS

To upgrade your browser to the newest version supported, please click one of the
following links below:

Comment 1

[Damian Yerrick]

Possibly fixed partially.  The list of acceptable browsers has changed,
and by following the Steps to Reproduce today, I had no problem opening the
demo with Mozilla appsuite build 2003052209 on Windows 2000 Professional.
I'm not marking it as entirely FIXED until somebody tries Mozilla on Linux.
(Knoppix is a big download, even for a cable modem user, and it still has
an older copy of Mozilla appsuite.)

66
Your system and browser must meet the following requirements:

Computers running Windows 95 or higher:

    * Netscape Communicator 4.79
    * Netscape Communicator 7.02
    * Microsoft Internet Explorer 5.0
    * Microsoft Internet Explorer 5.5
    * Microsoft Internet Explorer 6.0
    * AOL 8.0

Computers running Macintosh:

    * Netscape Communicator 4.79
    * Netscape Communicator 7.02
    * Microsoft Internet Explorer 5.1
99

Comment 2

[Nick Bebout]

SPAM: New Components

Comment 3

[chris hofmann]

one of the best references/recommendations I've found for encouraging financial institutions to support firefox is located at bankers on-line web site 

http://www.bankersonline.com/security/security_browserthreat070204.html 

It was written in 2004 during the download.ject attack, but much of it still applies today.  This is a good link to send when contacting banks.

Comment 4

[Chris Lawson (gone)]

I can log into the demo and accomplish various tasks just fine now with Camino trunk. FIXED.

Comment 5

[Matthias Versen [:Matti]]

really marking fixed