187872 - Hangs at splashscreen on startup AND will not close completely

Status: RESOLVED DUPLICATE of bug 178243

(SeaMonkey :: General, defect)

Description

[hit46]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2.1) Gecko/20021130

I upgraded from 1.0 (worked great) to 1.2.1. Mozilla 1.2.1 splashscreen stays on
screen all the time after launching from desktop or taskbar icon. However will
launch OK from 3rd party software, or a link in Outlook email. When exiting
Mozilla 1.2.1, it will not restart again. Windows Taskmanager shows that
Mozilla.exe is still running in the background. To run Mozilla again, I have to
end the process from Taskmanager. I did not experience these problems with
previous version.  

Reproducible: Always

Steps to Reproduce:
1.See Details page
2.
3.

Actual Results:  
As above

Expected Results:  
Mozilla should launch

Comment 1

[Kevin Chen]

*** Bug 187873 has been marked as a duplicate of this bug. ***

Comment 2

[Kevin Chen]

*** Bug 187874 has been marked as a duplicate of this bug. ***

Comment 3

[R.K.Aa.]

I hope you took time to follow the Installation Notes when installing.

Can you try this:
Delete the file compreg.dat (when mozilla is not running)
Then restart. Does it still hang on quit?

If yes: Kill off the mozilla process(es) - then delete XUL.mfl (in your profile
directory. Restart. Any change now?

Comment 4

[hit46]

Problem fixed! I deleted compreg.dat as you said, and this fixed the problem.
Thanks.

I left XUL.mfl alone.

Bruce Taylor
Mozilla 1.2.1

-----Original Message-----
From: [e-mail] [mailto:[e-mail]]
Sent: Monday, 6 January 2003 9:58 PM
To: [e-mail]
Subject: [Bug 187872] Hangs at splashscreen on startup AND will not
close completely


http://bugzilla.mozilla.org/show_bug.cgi?id=187872





------- Additional Comments From [e-mail]  2003-01-06 02:58 -------
I hope you took time to follow the Installation Notes when installing.

Can you try this:
Delete the file compreg.dat (when mozilla is not running)
Then restart. Does it still hang on quit?

If yes: Kill off the mozilla process(es) - then delete XUL.mfl (in your profile
directory. Restart. Any change now?

Comment 5

[Andreas Kunz]

Reporter said it works after deleting compreg.dat.

Comment 6

[R.K.Aa.]

this is a dup..

Comment 7

[R.K.Aa.]

*** This bug has been marked as a duplicate of 178243 ***