Open Bug 1879906 Opened 1 year ago Updated 1 year ago

[getipass.com] Credit Card fill failure

Categories

(Toolkit :: Form Autofill, defect, P3)

Firefox 122
defect

Tracking

()

UNCONFIRMED

People

(Reporter: jeff, Unassigned)

References

()

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:122.0) Gecko/20100101 Firefox/122.0

Steps to reproduce:

There are multiple websites where the credit card autocomplete fails. The most recent example I encountered is the Illinois Tollway https://getipass.com/notices/pay-invoice

Actual results:

What happens is only thirteen of the sixteen digits is entered in the credit card number field, and importantly, it is not merely truncating the last three; rather, certain digits in the middle are not inserted. I think that it has to do with the auto-spacing in the field. At any rate, not only is the account number corrupted, but also none of the other fields (name, expiration, ccv, zip code) are auto populated.

Expected results:

Firefox needs to compare the credit card field value with what it tried to insert, and if it doesn't match (and especially if there are now spaces in the value) it should delete the corrupted number and use another algorithm for inserting the number that is compatible with autospacing (or whatever mayhem is happening). Additionally, when offering the popup for the user to populate any credit card field, the popup should ALWAYS show the nickname of the credit card associated with the value in question, so that the user can easily determine which value they want to select (this is most essential for cc account number, expiration date, and ccv) so that they don't have to resort to looking at physical cards or drilling down to the saved credit cards to make sure they are choosing the correct values.

I just realized that currently there is no "nickname". This needs to be added. I have several personal, business, and attorney-in-fact accounts that I need to make payments from, and I do not always recognize the account from the last-4 of the card number.

The Bugbug bot thinks this bug should belong to the 'Toolkit::Form Autofill' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Form Autofill
Product: Firefox → Toolkit

The severity field is not set for this bug.
:serg, could you have a look please?

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Flags: needinfo?(sgalich)

Bug 1443042 deals with the nickname/label

Severity: -- → S3
Flags: needinfo?(sgalich)
Priority: -- → P3
See Also: → 1443042
Summary: Credit Card autocomplete is too easily derailed and quickly becomes useless → [getipass.com] Credit Card fill failure
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