Open Bug 1882469 Opened 1 year ago Updated 16 days ago

Adobe Illustrator web app doesn't support Firefox

Categories

(Web Compatibility :: Site Reports, defect, P3)

Firefox 125
Desktop
Windows 10

Tracking

(Webcompat Score:4, Webcompat Priority:P2)

Webcompat Score 4
Webcompat Priority P2

People

(Reporter: ctanase, Unassigned)

References

(Depends on 1 open bug, )

Details

(Keywords: webcompat:contact-ready)

User Story

platform:windows,mac,linux
impact:blocked
affects:all
diagnosis-team:webcompat

Attachments

(1 file)

Attached image image.png

Environment:
Operating system: Windows 10
Firefox version: Nightly 125.0a1 (2024-02-27)

Steps to reproduce:

  1. Go to https://preview.illustrator.adobe.com/home?promoid=GHMVY9QM&mv=other&mv2=cch
  2. Observe the page.

Expected Behaviour:
The page loads correctly.

Actual Behaviour:
Unsupported page is displayed.

Notes:

  1. Screenshot attached
  2. Reproducible on Firefox Release as well
  3. Not reproducible on Chrome
  4. Issue found during WebCompat team [Top100] websites testing
Severity: -- → S2
User Story: (updated)
Priority: -- → P3
Whiteboard: [webcompat:unsupported]
Whiteboard: [webcompat:unsupported]
Webcompat Priority: --- → P2
Webcompat Score: --- → 5
Webcompat Score: 5 → 4

Mass-assigning diagnosis-team to webcompat for "Firefox is not supported" bugs that don't already have a team assigned. This action is done by a script. For your convenience, feel free to filter your bugmail with 559a9604-41ec-11f0-9ec6-f3f21dcd7cf2.

User Story: (updated)
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