SUMO request for new clear history dialog [Desktop V128]
Categories
(support.mozilla.org :: Knowledge Base Content, task)
Tracking
(Not tracked)
People
(Reporter: hsohaney, Assigned: lsiebert)
References
Details
Did you check out the steps and FAQs for submitting requests to the CX content team? (yes or no)? [REQUIRED]
**Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content **
yes
Is the content restricted to staff or under embargo (yes or no)? [REQUIRED]
no
Product (ensure to select only one product for each ticket. If your request involves multiple products, file an individual Bugzilla for each)
Firefox for Desktop
Select the type of request.
Update existing article.
Some articles we found:
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
https://support.mozilla.org/en-US/kb/storage
https://support.mozilla.org/en-US/kb/clear-recent-searches-search-bar
Please provide a summary of the request and outline any user-facing changes. [REQUIRED]
We have revamped the clear history process for users on firefox desktop. There is a new UI for the clear history dialog, with new clearing options, and functionality. Users can now see how much data they are clearing for cookies and cache based on the time range they select to clear. Additionally, the dialog has been unified through all entry points for clearing history (hamburger menu, about:preferences#privacy --> clear data, clear history, clear on shutdown). The clear site data dialog will have it's own clear options remembering, separate from clear history and clear on shutdown.
The new dialog will be enabled by default.
Are the user-facing changes mentioned above final? (yes or no)? [REQUIRED]
yes
Is this an on- or off-train release? Please indicate the product version number, if applicable, and add it to the end of the Summary field using the format of: Summary [Product V123]. [REQUIRED]
on-train release. Firefox V126
What is the anticipated release date? [REQUIRED]
May 14, 2024
https://whattrainisitnow.com/release/?version=126
Does the content need to be published prior to the release date? If so, when? [REQUIRED]
no
Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]
no
Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]
meta bug: https://bugzilla.mozilla.org/show_bug.cgi?id=1853996
JIRA link (nightly): https://mozilla-hub.atlassian.net/browse/FFXP-2090
Please include links to any design assets, visuals, figma files, etc. [REQUIRED]
Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]
You can access the clear history dialog through the hamburger menu, under history --> clear recent history. Otherwise, you can access the dialog through about:preferences#privacy --> clear site data or clear history or clear on shutdown settings. To test data size changing, you can switch the clearing time range you select. To test pref remembering, you can test which options are remembered by clearing different options through different endpoints.
Does the content need approval before publishing? If yes, identify the one approver responsible for this task.
yes, :hsohaney (Harshit Sohaney)
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Comment 1•9 months ago
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Looks like we may need to edit this one: https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
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Reporter | |
Comment 3•8 months ago
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This dialog is set to release in Fx126. I wanted to reach out to see if the SUMO updates will roll out for this release, or if more time is required. Thanks for taking this!
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Updated•7 months ago
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Assignee | |
Comment 4•7 months ago
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On it! The task has been added to the Asana release tracker for V126 (https://app.asana.com/0/0/1206780516527600/f).
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Comment 5•6 months ago
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Please confirm the release version for this update. Thanks! Looks like maybe it's been moved to v128?
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Reporter | |
Updated•6 months ago
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Reporter | |
Comment 6•6 months ago
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Moved to v128!
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Assignee | |
Updated•6 months ago
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Comment 8•5 months ago
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Just to clarify processes around content roadmapping -- even once a Bugzilla is submitted, we typically do not begin working on content for a version release until the prior version has rolled out. Meaning, we begin working on V128 content once V127 rolls out. This content is now being prioritized along with all other V128 requests and will be completed by July 9. Hope this helps!
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Reporter | |
Comment 9•5 months ago
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Thanks that sounds great! Clearing the ni
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Assignee | |
Comment 10•5 months ago
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Since the updates were minor but still required a lot of markup to maintain the previous version for users not on 128, we opted to make the changes directly in Kitsune using {for fx128} tags. The updates are now live but are only visible to users on Firefox 128 or later.
https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
https://support.mozilla.org/en-US/kb/delete-browsing-search-download-history-firefox
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
https://support.mozilla.org/en-US/kb/storage
https://support.mozilla.org/en-US/kb/clear-recent-searches-search-bar
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Comment 11•4 months ago
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Template:clearCookiesCache is used in multiple KB articles. It also needs an update, which I submitted, that's pending review. See https://support.mozilla.org/en-US/kb/Template:clearCookiesCache/history
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Updated•4 months ago
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Comment 12•4 months ago
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https://support.mozilla.org/en-US/kb/Template:clearCookiesCache has been approved (thanks, Lucas)
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Comment 13•4 months ago
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(from comment #12)
https://support.mozilla.org/en-US/kb/Template:clearCookiesCache has been approved (thanks, Lucas)
The new template content wasn't showing up in a few of the articles that use the template. The changes did show up after I submitted empty edits to the affected articles (bug?). Related discussion: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems/discuss/12344
Description
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