Open Bug 1884546 Opened 3 months ago Updated 2 months ago

Crash in [@ <unknown in igd10um64xe.dll> | NDXGI::CDevice::PresentImpl]

Categories

(Core :: Graphics, defect, P3)

Other
Windows 11
defect

Tracking

()

Tracking Status
firefox125 --- affected

People

(Reporter: release-mgmt-account-bot, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: crash)

Crash Data

Crash report: https://crash-stats.mozilla.org/report/index/ceff7519-9add-4bda-9908-650a50240223

Reason: EXCEPTION_ACCESS_VIOLATION_READ

Top 10 frames of crashing thread:

0  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
1  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
2  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
3  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
4  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
5  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
6  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
7  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
8  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  
9  igd10um64xe.DLL  <unknown in igd10um64xe.dll>  

By querying Nightly crashes reported within the last 2 months, here are some insights about the signature:

  • First crash report: 2024-01-19
  • Process type: GPU
  • Is startup crash: No
  • Has user comments: No
  • Is null crash: Yes - all crashes happened on null or near null memory address

The Bugbug bot thinks this bug should belong to the 'Core::Graphics' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: General → Graphics
Severity: -- → S2

Low crash volume, not an S2.

Severity: S2 → S3
Priority: -- → P3
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