1884547 - Perma linux64-snap QA TEST-UNEXPECTED-TIMEOUT | test_download_folder_removal | TimeoutException()

Status: RESOLVED FIXED

(Firefox Build System :: Third Party Packaging, defect)

Description

[Treeherder Bug Filer]

Filed by: sstanca [at] mozilla.com
Parsed log: https://treeherder.mozilla.org/logviewer?job_id=450226334&repo=mozilla-central
Full log: https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/EWX1gJx-TiGAp52qF8TRUA/runs/0/artifacts/public/logs/live_backing.log

---

[task 2024-03-10T01:07:55.832Z] TEST-OK | test_download_folder_change | took 40502ms
[task 2024-03-10T01:07:55.836Z] opened 2 tabs
[task 2024-03-10T01:07:56.409Z] TEST-START | test_download_folder_removal
[task 2024-03-10T01:08:56.442Z] Wait for consent form: timed out, maybe it is not here
[task 2024-03-10T01:09:52.691Z] Saving screenshot 'screenshot_timeout.png' to '/home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/screenshot_timeout.png'
[task 2024-03-10T01:09:52.750Z] Saving screenshot 'screenshot_timeout_parent.png' to '/home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/screenshot_timeout_parent.png'
[task 2024-03-10T01:09:52.800Z] TEST-UNEXPECTED-TIMEOUT | test_download_folder_removal | TimeoutException()
[task 2024-03-10T01:09:52.800Z] TEST-INFO took 116391ms
[task 2024-03-10T01:09:52.817Z] Traceback (most recent call last):
[task 2024-03-10T01:09:52.817Z]   File "/home/ubuntu/tasks/task_171003043340891/fetches/basic_tests.py", line 78, in __init__
[task 2024-03-10T01:09:52.817Z]     rv = getattr(self, m)(self._expectations[m])
[task 2024-03-10T01:09:52.818Z]   File "/home/ubuntu/tasks/task_171003043340891/fetches/qa_tests.py", line 822, in test_download_folder_removal
[task 2024-03-10T01:09:52.818Z]     extra_small = self._wait.until(
[task 2024-03-10T01:09:52.818Z]   File "/home/ubuntu/.local/lib/python3.10/site-packages/selenium/webdriver/support/wait.py", line 95, in until
[task 2024-03-10T01:09:52.818Z]     raise TimeoutException(message, screen, stacktrace)
[task 2024-03-10T01:09:52.818Z] selenium.common.exceptions.TimeoutException: Message: 
[task 2024-03-10T01:09:52.818Z] Stacktrace:
[task 2024-03-10T01:09:52.818Z] RemoteError@chrome://remote/content/shared/RemoteError.sys.mjs:8:8
[task 2024-03-10T01:09:52.818Z] WebDriverError@chrome://remote/content/shared/webdriver/Errors.sys.mjs:191:5
[task 2024-03-10T01:09:52.818Z] NoSuchElementError@chrome://remote/content/shared/webdriver/Errors.sys.mjs:509:5
[task 2024-03-10T01:09:52.818Z] dom.find/</<@chrome://remote/content/shared/DOM.sys.mjs:136:16
[task 2024-03-10T01:09:52.818Z] 
[task 2024-03-10T01:09:55.717Z] Exiting with False
[task 2024-03-10T01:09:55.717Z] SUITE-END | took 185s
[taskcluster 2024-03-10T01:09:55.862Z]    Exit Code: 1
[taskcluster 2024-03-10T01:09:55.862Z]    User Time: 2m2.68361s
[taskcluster 2024-03-10T01:09:55.862Z]  Kernel Time: 41.414636s
[taskcluster 2024-03-10T01:09:55.862Z]    Wall Time: 6m17.367016959s
[taskcluster 2024-03-10T01:09:55.862Z]       Result: FAILED
[taskcluster 2024-03-10T01:09:55.863Z] === Task Finished ===
[taskcluster 2024-03-10T01:09:55.863Z] Task Duration: 6m17.375276375s
[taskcluster 2024-03-10T01:09:55.974Z] Uploading artifact public/build/gecko.log.child-1.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-1.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.184Z] Uploading artifact public/build/gecko.log.child-10.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-10.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.374Z] Uploading artifact public/build/gecko.log.child-11.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-11.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.546Z] Uploading artifact public/build/gecko.log.child-12.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-12.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.751Z] Uploading artifact public/build/gecko.log.child-13.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-13.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.932Z] Uploading artifact public/build/gecko.log.child-14.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-14.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:55.151Z] Uploading artifact public/build/gecko.log.child-15.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-15.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:55.336Z] Uploading artifact public/build/gecko.log.child-16.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-16.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:55.551Z] Uploading artifact public/build/gecko.log.child-17.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-17.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:55.748Z] Uploading artifact public/build/gecko.log.child-18.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-18.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:55.933Z] Uploading artifact public/build/gecko.log.child-19.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-19.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.119Z] Uploading artifact public/build/gecko.log.child-2.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-2.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.304Z] Uploading artifact public/build/gecko.log.child-20.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-20.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.483Z] Uploading artifact public/build/gecko.log.child-21.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-21.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:56.940Z] Uploading artifact public/build/gecko.log.child-22.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-22.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:57.138Z] Uploading artifact public/build/gecko.log.child-3.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-3.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:57.320Z] Uploading artifact public/build/gecko.log.child-4.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-4.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:57.506Z] Uploading artifact public/build/gecko.log.child-5.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-5.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:57.688Z] Uploading artifact public/build/gecko.log.child-6.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-6.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:57.867Z] Uploading artifact public/build/gecko.log.child-7.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-7.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:58.055Z] Uploading artifact public/build/gecko.log.child-8.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-8.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:58.236Z] Uploading artifact public/build/gecko.log.child-9.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.child-9.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:58.428Z] Uploading artifact public/build/gecko.log.moz_log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/gecko.log.moz_log with content encoding "gzip", mime type "application/octet-stream" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:58.633Z] Uploading artifact public/build/geckodriver.log from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/geckodriver.log with content encoding "gzip", mime type "text/plain" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:58.823Z] Uploading artifact public/build/screenshot_timeout.png from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/screenshot_timeout.png with content encoding "identity", mime type "image/png" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:59.010Z] Uploading artifact public/build/screenshot_timeout_parent.png from file /home/ubuntu/tasks/task_171003043340891/builds/worker/artifacts/screenshot_timeout_parent.png with content encoding "identity", mime type "image/png" and expiry 2024-06-08T00:04:12.595Z
[taskcluster 2024-03-10T01:09:59.201Z] Uploading link artifact public/logs/live.log to artifact public/logs/live_backing.log with expiry 2024-06-08T00:04:12.595Z
[taskcluster:error] exit status 1

Comment 1

[Serban Stanca [:SerbanS]]

Hi! This started to fail on Selenium snap tests and after retriggers, it still fails even where it was green, as it can be seen here.

Aryx, could you please take a look at this? Could this be the case for North America switching to summer time?

Thank you!

Comment 2

[Serban Stanca [:SerbanS]]

Also, we have this failure: TEST-UNEXPECTED-TIMEOUT | test_download_folder_change | TimeoutException().

Comment 3

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

Based on the screenshot, this test uses live webservices for testing and fails a check for a human user.

Comment 4

[:gerard-majax]

Let's see if it was a one-time thing or if it's going to continue. Mihai, just to let you know. We might need to record website and serve them ourselves like some other tests do on m-c (this is something I wanted to avoid), unfortunately I will be unavailable the next week.

Comment 5

[Intermittent Failures Robot]

19 failures in 4198 pushes (0.005 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 19

Platform and build breakdown:

• linux64-snap-beta: 6
  • debug: 4
  • opt: 2
• linux64-snap-stable: 5
  • debug: 3
  • opt: 2
• linux64-snap-nightly: 4
  • debug: 2
  • opt: 2
• linux64-snap-esr: 4
  • debug: 2
  • opt: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1884547&startday=2024-03-04&endday=2024-03-10&tree=all

Comment 6

[:gerard-majax]

Unfortunately, not going away.

Comment 7

[:gerard-majax]

Attachment: Bug 1884547 - Skip Snap QA because of CAPCTHAs r?mboldan!,benchatt!

Comment 8

[:gerard-majax]

very much green once we skip: https://treeherder.mozilla.org/jobs?repo=try&revision=899a489f6679ecb1a55d0560531979ac36485776

Comment 9

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/29e09d9d61dc
Skip Snap QA because of CAPCTHAs r=mboldan

Comment 10

[Natalia Csoregi [:nataliaCs]]

https://hg.mozilla.org/mozilla-central/rev/29e09d9d61dc

Comment 11

[Intermittent Failures Robot]

16 failures in 3849 pushes (0.004 failures/push) were associated with this bug in the last 7 days.

Repository breakdown:

• mozilla-central: 16

Platform and build breakdown:

• linux64-snap-stable: 4
  • debug: 2
  • opt: 2
• linux64-snap-nightly: 4
  • debug: 2
  • opt: 2
• linux64-snap-beta: 4
  • debug: 2
  • opt: 2
• linux64-snap-esr: 4
  • debug: 2
  • opt: 2

For more details, see:
https://treeherder.mozilla.org/intermittent-failures/bugdetails?bug=1884547&startday=2024-03-11&endday=2024-03-17&tree=all