1886625 - Yubikey not working without changing the "security.webauth.webauthn_enable_softtoken" to true

Status: RESOLVED DUPLICATE of bug 1886247

(Core :: DOM: Web Authentication, defect)

Description

[bugzilla_mozilla.774kx]

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:124.0) Gecko/20100101 Firefox/124.0

Steps to reproduce:

Go to any website that uses webauthn api (eg https://webauthn.io)and try to register the key.

Actual results:

The Yubikey led starts blinking, but the browser doesn't show the Yubikey PIN dialog or any dialog whatsoever. The same happens if you try to connect to a service with the Yubikey. Touching the Yubikey does nothing. If I change the "security.webauth.webauthn_enable_softtoken" setting to "true" via "about:config" tab, everything works as expected.

Expected results:

Firefox should show the "Please enter your device's PIN" dialog and then progress to the next steps of Yubikey authentication

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::DOM: Web Authentication' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[John Schanck [:jschanck]]

Are you on macOS 13.6.5? There's a similar issue with prompts not showing there Bug 1886247.

You should not set security.webauth.webauthn_enable_softtoken to true. The virtual authenticator is for testing only and does not have persistent state.

Comment 3

[bugzilla_mozilla.774kx]

Yes, I am on 13.6.5.