ticketmaster.com - Cannot complete verification process to purchase tickets via Ticketmaster

CLOSED WORKSFORME

Status

CLOSED WORKSFORME
16 years ago
4 years ago

People

(Reporter: andylevy, Assigned: arun)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

16 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.2.1) Gecko/20021130

Ticketmaster uses this process (supposedly) to stop automated ticket agents. 
The verification word which must be read then entered into the text box does not
appear.  The given URL may not work after 1/31/03, but any TicketMaster purchase
should work the same.

The verification text is generated as an image.

Reproducible: Always

Steps to Reproduce:
1. Select number of tickets, price, and seting preference
2. Click "Look for tickets"
3.

Actual Results:  
The verification text does not appear.  Therefore, Mozilla users cannot purchase
tickets.

Expected Results:  
Display verification text graphic.
(Reporter)

Updated

16 years ago
Summary: Fill out form, then click "Search for tickets". On the following page, the word that must be matched doesn't appear → Cannot complete verification process to purchase tickets via Ticketmaster

Comment 1

16 years ago
I can complete the process in NS 7.01 using NS 7.01 ua and with a Mozilla 1.2.1
ua and with Mozilla trunk 2003011008 all on win2k.

Please try again with a more recent build.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → WORKSFORME
Summary: Cannot complete verification process to purchase tickets via Ticketmaster → ticketmaster.com - Cannot complete verification process to purchase tickets via Ticketmaster
(Reporter)

Comment 2

16 years ago
Works with 1.3a build 2002121215 on Win2K Server
Status: RESOLVED → CLOSED

Comment 3

16 years ago
tech evang june 2003 reorg
Component: US Ecommerce → English US
Product: Tech Evangelism → Tech Evangelism Graveyard
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