1887020 - The cookie policy can not be accepted or rejected at twitch.tv

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[Raul Bucata]

Attachment: 20240322_155224.mp4

Environment:
Operating System: Windows 10 PRO x64
Firefox version: Firefox Nightly 126.0a1 (2024-03-21) (64-bit)

Preconditions:
Clean profile

Steps to reproduce:

1. Navigate to: https://www.twitch.tv/
2. Wait for the cookie policy to be triggered.
3. Try to accept or deny it and observe the result.

Expected Behavior:
The cookie policy can be accepted or denied

Actual Behavior:
The "Accept" or "Deny" buttons are not responding

Notes:

• Reproducible regardless of the status of ETP
• Reproducible on the latest build of Firefox Nightly
• Works as expected Release
• The "Customize" button responds
• Refreshing the page solves the issue
• Screenrec attached
• Issue found during WebCompat team [Top100] websites testing

Comment 1

[Raul Bucata]

Weird thing, I've tried to run a mozregression, but I could not reproduce it in the current version launched in cmd using mozregression --launch 2024-01-21, but I can reproduce it on the actual build when opening Firefox Nightly.

Comment 2

[Donal Meehan [:dmeehan]]

(In reply to Raul Bucata from comment #1)

Weird thing, I've tried to run a mozregression, but I could not reproduce it in the current version launched in cmd using mozregression --launch 2024-01-21, but I can reproduce it on the actual build when opening Firefox Nightly.

Is it something in your Profile? Does it reproduce in a fresh profile on Nightly for you?
If it's something in your profile, if so then you can ask mozregression to use a specific profile
https://mozilla.github.io/mozregression/documentation/usage.html

Comment 3

[Raul Bucata]

I am currently blocked from creating a new profile using Nightly by this report. It seems that there is something specific in my profile by following the provided link (great stuff, thanks for that btw), as launching it reproduces the issue running mozregression. Also, I can create a new profile in Firefox Release or Beta, and then launch Nightly using that profile, but again that reproduces the issue. So, that might be the cause, I think. Until I can create a new profile in Nightly, I can't really say.

Comment 4

[Donal Meehan [:dmeehan]]

Bug 1886388 has been fixed. Hopefully, you're unblocked.
It would be good to narrow down if this is a new regression in Fx126, what caused it, and get this in front of the right people to investigate.

Comment 5

[Raul Bucata]

Donal, just as I suspected, the profile was corrupted when triggering an old, other version of Firefox, profile. I could not reproduce on the latest Nightly.

Tested with:

Browser / Version: Firefox Nightly 126.0a1 (2024-03-27) (64-bit)
Operating System: Windows 10 PRO x64

Comment 6

[Ksenia Berezina [:ksenia]]

I think we can probably close this as it works in new profiles, unless we get more issues like this.