1887660 - SSO redirects landed with 403: Forbidden page

Status: RESOLVED INCOMPLETE

(Core :: Networking, defect)

Description

[jbottoms]

Attachment: SSO-403 error.jpg

Setting up a new windows 11 x64 machine and encountered an issue when trying to authenticate with Mozilla SSO. After submitting my auth details, I was redirected to a 403: Forbidden page. The servicedesk had me sign in and out of my Mozilla FxA account, uninstall and delete the profile from %appdata% and reinstall, but we could not resolve the issue. This was on version 124.0 (64-bit). However, Nightly worked just fine.

Comment 1

[Kershaw Chang [:kershaw]]

Hi,

Could you try to record a http log for debugging?
Please select 'Logging to a file' and send the file to [e-mail].

Thanks.

Comment 2

[edgul]

Please also include the cookie:5 module in the log module string when starting the logging. Thanks!

Comment 3

[jbottoms]

I have gone through the same process to uninstall nightly, delete the Mozilla profile from %appdata% and install Firefox stable, but I am unable to reproduce the error. Everything is working as it should now.

Comment 4

[Valentin Gosu [:valentin] (he/him)]

Thanks. Please reopen if you see something similar again.