1888606 - Login page is blank when accessed on co.my.xcelenergy.com with Strict ETP

Status: VERIFIED WORKSFORME

(Web Compatibility :: Privacy: Site Reports, defect, P3)

Description

[Calin Tanase]

Attachment: Xcel Strict vs Standard ETP.mp4

Environment:
Operating system: Windows 10
Firefox version: Nightly 126.0a1 (2024-03-28)

Preconditions:
• ETP set to STRICT
• Clean profile

Steps to reproduce:

1. Go to https://co.my.xcelenergy.com/s/
2. Click on "Sing In" button displayed on the header.
3. Observe the page.

Expected Behaviour:
The login page loads correctly.

Actual Behaviour:
The login page is blank when redirected.

Notes:

1. Screen rec attached
2. Reproducible on Firefox Release as well
3. Not reproducible with Standard ETP
4. Reproducible with both Standard and Strict ETP in Private mode
5. The login form is missing with Strict ETP if the login page URL is accessed directly: https://my.xcelenergy.com/MyAccount/XE_Login?template=XE_MA_Template

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Since nightly and release are affected, beta will likely be affected too.
For more information, please visit BugBot documentation.

Comment 2

[Manuel Bucher [:manuel]]

This seems to have been fixed in the meantime. Either by website change or by our blocklist change.
@Calin: Do you mind testing whether this also works for you?

Comment 3

[Calin Tanase]

No longer an issue.