SUMO update to reflect: Availability of address autofill in Canada and address capture functionality [Desktop V125]
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(support.mozilla.org :: Knowledge Base Content, task)
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(Not tracked)
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(Reporter: isabella, Assigned: lsiebert)
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(4 files)
Screenshot 2024-04-11 at 12.46.59 PM (Save address prompt).png
Did you check out the steps and FAQs for submitting requests to the CX content team? (yes or no)? [REQUIRED]
**Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content **
IMPORTANT NOTICE: FOR TIMELY PUBLICATION, CONTENT REQUESTS MUST BE SUBMITTED AT LEAST 14 DAYS BEFORE THE RELEASE DATE, ENABLING THE SUMO TEAM TO MAKE THEM LIVE WITHIN 48 HOURS POST-RELEASE. PLEASE ENSURE THAT ALL SUBMITTED INFORMATION, INCLUDING FEATURE DETAILS AND VISUAL ASSETS, IS FINAL. IN THE EVENT OF ANY UNFORESEEN CHANGES OR DELAYS NECESSITATING A PUSH TO A SUBSEQUENT RELEASE, PROMPTLY INFORM US TO PREVENT PUBLISHING AS PER THE ORIGINAL SCHEDULE.
Yes
Is the content restricted to staff or under embargo (yes or no)? [REQUIRED]
Note: If yes, ensure 'Advanced Fields' are visible by selecting 'Show Advanced Field' at the top right, then scroll to 'Security' and check 'Confidential Mozilla Employee Bug (non-security)'.'
No
Product (ensure to select only one product for each ticket. If your request involves multiple products, file an individual Bugzilla for each)
Choose one below and delete others. [REQUIRED]
Firefox for Desktop (Windows)
Firefox for Desktop (macOS)
Firefox for Desktop (Linux)
Select the type of request.
Choose one or more below and delete others. [REQUIRED]
KB content update
Please provide a summary of the request and outline any user-facing changes. [REQUIRED]
This is a request to update the following article about address autofill: https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms to reflect:
(A) address autofill functionality is also available to users in Canada (as of December 2021). I also think the link to the Wiki (https://wiki.mozilla.org/Firefox/Features/Form_Autofill?_gl=1*jlx7d8*_ga*Nzk4OTY5MDQ2LjE3MTIwODU1NDk.*_ga_2VC139B3XV*MTcxMjg1MzMwNS4yLjEuMTcxMjg1NTQwNC4wLjAuMA..#Feature_Availability) should be removed since the page is out of date and no longer actively maintained.
(B) add details about the address capture functionality set to release in Fx 125
User journey with address capture: user fills out their address on a form - whether on a shopping site or otherwise. Once user hits the submit button, user is presented with the doorhanger to save their address or update it if a similar one already exists).
More details about address capture can be found here: https://mozilla-hub.atlassian.net/browse/FXCM-145
Are the user-facing changes mentioned above final? (yes or no)? [REQUIRED]
Yes
Is this an on- or off-train release? Please indicate the product version number, if applicable, and add it to the end of the Summary field using the format of: Summary [Product V123]. [REQUIRED]
Availability in Canada is off-train; address capture is on-train.
What is the anticipated release date? [REQUIRED]
Note: Content is typically published at, or within, 48 hours of the release.
April 16, 2024
Does the content need to be published prior to the release date? If so, when? [REQUIRED]
Note: If you don’t let us know if this date changes, it will be published on this date
No
Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]
Note: A minimum of 10 days is required for translation requests.
No
Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]
https://mozilla-hub.atlassian.net/browse/FXCM-145
Demo: https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=85a90b3d-14c4-4f88-a994-b1400116dfb3# (starts at 18:11 until 23:00)
Please include links to any design assets, visuals, figma files, etc. [REQUIRED]
Note: Ensure to submit only final visual assets relevant to the Production release, excluding Nightly or Beta images, and favor 'Light mode' UI screenshots over 'Dark mode'
Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]
In Nightly or Beta, fill out an address in a form, then select "submit".
Does the content need approval before publishing? If yes, identify the one approver responsible for this task.
Note: Minor changes such as string updates are directly handled in SUMO, and will not lead to the generation of a pre-publishing draft. [REQUIRED]
Yes. Approver: [:isabella]
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Reporter | |
Comment 1•10 months ago
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Assignee | |
Comment 3•5 months ago
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Assignee | |
Updated•5 months ago
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Assignee | |
Comment 4•5 months ago
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(In reply to Seburo from comment #2)
Please can I pick this one up?
Thanks, Paul! I've just assigned the ticket to you!
Hi Isabella. Please find attached my draft.
If you are happy with this, I will go ahead and upload it to Kitsune ready for review.
The pencil icon in the draft is the closest I can find in our image library to the one that you are using in-product. If you are happy with the draft, I will get a mirrored version set up in Kitsune for the final article.
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Reporter | |
Comment 6•4 months ago
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Hi Paul,
Thanks a lot for this. A few comments:
(1) I believe address capture is also available in FR and DE. Going to quadruple check with our eng team and will get back to you. I’ll also see if we can get the precise pencil icon that is used in product.
(2) Rather than call out address capture as a separate feature, I’d rather edit the top of the article to read as follows (because I don’t expect our users to be familiar with the term “capture”):
Firefox lets you automatically fill in your address on website forms (for example, when you're ordering something online). Additionally, when you enter an address in a form, Firefox may ask you if you’d like to save that address for use in the future.
Follow the steps below to manage this feature.
(3) Can you please change the title “Edit your saved addresses” to “Add, edit or remove your saved address”?
(4) Can you please change the sentence “Use this setting to add, remove or change saved addresses in Firefox.” to “Use this setting to add, edit or remove saved addresses in Firefox.”?
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Reporter | |
Comment 7•4 months ago
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Hi Dimi, could you please confirm that address capture functionality is available in FR and DE? Also, would you be able to share with Paul the pencil icon used for the prompts so that we can use it for the SUMO article?
Hi Isabella - thank you for your feedback. I will incorporate that into the article alongside the new section when we have heard back from Dimi about the additional countries and the icon.
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Comment 9•4 months ago
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(In reply to Isabella Ssozi [:isabella] from comment #7)
Hi Dimi, could you please confirm that address capture functionality is available in FR and DE? Also, would you be able to share with Paul the pencil icon used for the prompts so that we can use it for the SUMO article?
Yes, Address Autofill and Capture is available in FR and DE in Fx128 (patch was landed in this bug).
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Comment 10•4 months ago
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Attach the edit address icon
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Updated•4 months ago
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Comment 11•4 months ago
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(In reply to Dimi Lee [:dimi] from comment #9)
Yes, Address Autofill and Capture is available in FR and DE in Fx128 (patch was landed in this bug).
Did you mean Firefox 129? See also bug 1908477 and related Firefox 125 and Firefox 129 article discussion here.
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Comment 12•4 months ago
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(In reply to Alice Wyman from comment #11)
Did you mean Firefox 129? See also bug 1908477 and related Firefox 125 and Firefox 129 article discussion here.
Yes, you are right, I mean Firefox 129! sorry about the confusion!
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Comment 13•4 months ago
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Assignee | |
Comment 14•4 months ago
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The updated SUMO article is up: https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms. Kudos to Paul for the great work!
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