1892383 - Firefox crashes with out of memory | Crash in [@ OOM | large | webrender::renderer::Renderer::render_impl]

Status: RESOLVED DUPLICATE of bug 1702132

(Core :: Graphics, defect)

Description

[serg]

Firefox crashes when many tabs are open, and physical memory is full (but not virtual memory)

Crash report: https://crash-stats.mozilla.org/report/index/e6d437ce-43e3-4399-a646-da3b00240419
MOZ_CRASH Reason: out of memory: 0x0000000000100000 bytes requested

Firefox 115.9.1esr Crash Report [@ xul.dll | draw_quad ]
Crash report: https://crash-stats.mozilla.org/report/index/e6d437ce-43e3-4399-a646-da3b00240419

Firefox 115.9.1esr Crash Report [@ OOM | large | NS_ABORT_OOM | mozilla::gfx::SourceSurfaceSharedDataWrapper::Map ]
Crash report: https://crash-stats.mozilla.org/report/index/1325fd70-9029-42bf-9e8a-a64f00240407#tab-details

Comment 1

[Jeff Muizelaar [:jrmuizel]]

Can you get a memory report from about:memory when memory usage is high and attach it to the bug?

Comment 2

[serg]

Attachment: memory-report.json.gz

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:bhood, could you have a look please?

For more information, please visit BugBot documentation.

Comment 4

[Negritas Sergiu, Desktop QA]

Hello! I have tried to reproduce the issue with firefox 127.0a1(2024-04-17) on Ubuntu 22.04, unfortunately I wasn't able to reproduce the issue on my end.
Given the info provided and the fact that this issue is a crash I will mark this as NEW in order to get our developers involved and provide a solution for this.

Could o
Have a nice day!

Comment 5

[Jim Mathies [:jimm]]

see comment 2

Comment 6

[Jim Mathies [:jimm]]

Note this is Windows 7 / ESR only.

Comment 7

[Jeff Muizelaar [:jrmuizel]]

Do we plan on continuing to support ESR115 long?

Comment 8

[serg]

Who decided that is Windows 7 / ESR ONLY? You have to search by bug:

OOM | large | NS_ABORT_OOM | mozilla::gfx::SourceSurfaceSharedDataWrapper::Map
https://crash-stats.mozilla.org/signature/?product=Firefox&signature=OOM%20%7C%20large%20%7C%20NS_ABORT_OOM%20%7C%20mozilla%3A%3Agfx%3A%3ASourceSurfaceSharedDataWrapper%3A%3AMap&date=%3E%3D2024-06-28T14%3A42%3A00.000Z&date=%3C2024-07-05T14%3A42%3A00.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_columns=startup_crash&_sort=-date&page=1

Comment 9

[Bob Hood [:bhood]]

(In reply to Jim Mathies [:jimm] from comment #6)

Note this is Windows 7 / ESR only.

Jim, can you please provide your rationale for asserting this is Win7/ESR only? Team isn't sure here.

Comment 10

[Timothy Nikkel (:tnikkel)]

Only 9 of the 62 crashes in the past week are on something newer than 115, so most of these crashes are happening on esr versions.

Comment 11

[Kelsey Gilbert [:jgilbert]]

I will split out the individual OOM locations, so we can look at fixing them individually.

Comment 12

[Jim Mathies [:jimm]]

Based on the original reports. Lets dupe this over.