Grabs all my memory on AI chatbot page - started with update around 4/19/24
Categories
(Core :: Performance, defect)
Tracking
()
People
(Reporter: david, Unassigned, NeedInfo)
References
(Blocks 1 open bug)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0
Steps to reproduce:
website https://www.dcroi.org/special-cohorts uses an AI chatbot from CustomGPT.
Actual results:
When using Firefox, it grabs all the memory on my computer and sends all the fans to high. This does not happen on other browsers and only started about ten days ago.
Expected results:
No extra memory usage. It's very bizarre!
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Comment 1•5 months ago
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I am not able to reproduce the issue on Firefox 125.0 on my machine.
Does the problem still happen if you start Firefox in Safe Mode? Thank you.
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Comment 2•4 months ago
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The Bugbug bot thinks this bug should belong to the 'Core::Performance' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.
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Comment 3•4 months ago
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This bug was moved into the Performance component.
:david, could you make sure the following information is on this bug?
- For slowness or high CPU usage, capture a profile with http://profiler.firefox.com/, upload it and share the link here.
- For memory usage issues, capture a memory dump from
about:memoryand attach it to this bug. - Troubleshooting information: Go to
about:support, click "Copy raw data to clipboard", paste it into a file, save it, and attach the file here.
If the requested information is already in the bug, please confirm it is recent.
Thank you.
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Comment 4•4 months ago
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(In reply to D Koenig from comment #0)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:125.0) Gecko/20100101 Firefox/125.0
Steps to reproduce:
website https://www.dcroi.org/special-cohorts uses an AI chatbot from CustomGPT.
Actual results:
When using Firefox, it grabs all the memory on my computer and sends all the fans to high. This does not happen on other browsers and only started about ten days ago.
Hi, thanks for reporting this.
I'm not seeing an AI chatbot on https://www.dcroi.org/special-cohorts, can you verify the link please?
In addition, if you have any web extensions installed, can you list them?
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Comment 5•7 days ago
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Removing perf impact flag and adding to memory investigation meta bu - please continue to provide additional details to help us remedy any possible issues
Description
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