Closed Bug 1896614 Opened 1 year ago Closed 1 year ago

Youtube video some time freeze

Categories

(Core :: Audio/Video: Playback, defect)

Firefox 127
defect

Tracking

()

RESOLVED DUPLICATE of bug 1878510

People

(Reporter: mix5003, Unassigned)

Details

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:127.0) Gecko/20100101 Firefox/127.0

Steps to reproduce:

idk looks like random.

Actual results:

when i watched youtube sometime video freeze. but audio play normally.
when it happend it always freeze in same duration. for example if it freeze at 13:00. if i seek to 12:50 when it go to 13:00 it freeze again. but if i refresh it can temporary fix this issue.

video when issue happens: https://youtu.be/3YH0NIgpA6k
firefox profiler: https://share.firefox.dev/4bgJB2J

Expected results:

it should play video normally

Attached file support.txt
about support

The Bugbug bot thinks this bug should belong to the 'Core::Audio/Video: Playback' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Audio/Video: Playback
Product: Firefox → Core

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(jmathies)
Flags: needinfo?(jmathies)

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(jmathies)
Flags: needinfo?(jmathies)

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit BugBot documentation.

Flags: needinfo?(jmathies)
Flags: needinfo?(jmathies)

Would you mind to follow this instruction to profile the problem again? This allows us to capture the debug log. Thanks!

Flags: needinfo?(mix5003)

i think problem is changed now. in the past frame is freeze but it still playing.
but for this profiler, it look like youtube need more buffer. but stats for nerd said it still has some buffer.

can you try this link https://share.firefox.dev/4bYQBlc

i captured profiler after i found problem. and i rewind youtube video to the beginning to where the problem happen.
i still not sure how to reproduce. but when it happen it will always happen at same video time.
for now my temporary workaround it refresh that page.

Flags: needinfo?(mix5003)

Thanks! After checking the profiled result you provided, I can confirm that it's the same problem as bug 1878510, let's keep all discussion in that bug.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 1878510
Resolution: --- → DUPLICATE
No longer blocks: media-triage
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