Closed Bug 1897660 Opened 6 months ago Closed 5 months ago

Valent.io does not support Firefox, and it says that Firefox is an unsupported browser.

Categories

(Web Compatibility :: Site Reports, enhancement, P2)

enhancement

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: u754679, Unassigned)

References

(Depends on 1 open bug, )

Details

(Keywords: webcompat:needs-contact)

User Story

platform:windows,mac,linux,android
impact:unsupported-warning
configuration:general
affects:all

Attachments

(2 files)

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:126.0) Gecko/20100101 Firefox/126.0

Steps to reproduce:

I went to valent.io and it said Firefox is an unsupported browser. I want Firefox to have all the features needed to have valent.io work. I could click "continue with unsupported browser," but some stuff still might not work. What if I try sending an email to my doctor and it doesn't go through? I use valent.io for my doctor.

Actual results:

Nothing.

Expected results:

It should have worked.

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Cocoa' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Component: Untriaged → Widget: Cocoa
Product: Firefox → Core
Component: Widget: Cocoa → Site Reports
Product: Core → Web Compatibility
Severity: -- → S3
User Story: (updated)
Priority: -- → P2
Attached image Screenshot_8.png

Verified this issue and could not reproduce it on Firefox Nightly

If the reporter can confirm that the issue reproduces in a new profile, we will gladly re-open the issue.

Tested with:

Browser / Version: Firefox Nightly 128.0a1 (2024-06-02) (64-bit)
Operating System: Windows 10 PRO x64

Status: UNCONFIRMED → RESOLVED
Closed: 5 months ago
Resolution: --- → FIXED

(In reply to Raul Bucata from comment #3)

Verified this issue and could not reproduce it on Firefox Nightly

If the reporter can confirm that the issue reproduces in a new profile, we will gladly re-open the issue.

Tested with:

Browser / Version: Firefox Nightly 128.0a1 (2024-06-02) (64-bit)
Operating System: Windows 10 PRO x64

Hello. The link that you used to test works on my Firefox browser, but my doctor's valent.io page still does not work. I tested my doctor's webpage on a new profile, but it does not work. I cannot provide the link to my doctor's page because that is confidential. I hope this helps.

(In reply to Ahilan Hatti from comment #4)

(In reply to Raul Bucata from comment #3)

Verified this issue and could not reproduce it on Firefox Nightly

If the reporter can confirm that the issue reproduces in a new profile, we will gladly re-open the issue.

Tested with:

Browser / Version: Firefox Nightly 128.0a1 (2024-06-02) (64-bit)
Operating System: Windows 10 PRO x64

Hello. The link that you used to test works on my Firefox browser, but my doctor's valent.io page still does not work. I tested my doctor's webpage on a new profile, but it does not work. I cannot provide the link to my doctor's page because that is confidential. I hope this helps.

It seems like this is an issue related to MYIO. If you look at my screenshot, it says "MYIO works seamlessly on Chrome and Microsoft Edge. Our preferred browser in Google Chrome."

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