The search option is broken at dropbox.com
Categories
(Web Compatibility :: Site Reports, defect, P1)
Tracking
(Not tracked)
People
(Reporter: rbucata, Unassigned)
References
()
Details
(Keywords: webcompat:needs-diagnosis)
User Story
platform:android impact:workflow-broken configuration:general affects:all
Attachments
(1 file)
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541.89 KB,
video/mp4
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Details |
Environment:
Operating system: Android 12/ Android 13
Firefox version: Firefox Nightly 128.0a1 (2016021279-🦎128.0a1-20240516214828🦎)
Preconditions:
Clean profile
Steps to reproduce:
- Navigate to: https://www.dropbox.com/home
- Perform account login
- Tap inside the search field located in the page header and observe the result
Expected Behavior:
The search page is opened
Actual Behavior:
Nothing happens
Notes:
- Reproducible regardless of the status of ETP
- Reproducible on the latest build of Firefox Nightly and Release
- Works as expected using Chrome
- Attachment provided
- Issue found during WebCompat team [Top100] websites testing
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Updated•5 months ago
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Comment 1•5 months ago
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Hmm, I can't reproduce using latest Nightly (2024-06-05) on a Pixel 8 with Android 14. When I tap the search field, I see the search page ("More ways to find your files" etc.)
Looking closely at the screencast in comment 0, it looks like the Firefox emulated-phone is skinnier than the Chrome emulated-phone. I think that might be responsible for the difference here? That results in the search box being nearly-entirely collapsed (notice some "Sea[rch]" placeholder-text is present in Chrome but missing in Firefox, due to Dropbox toggling between a slightly wider vs. skinnier layout, with the different viewports shown in the screencast).
If I load this Dropbox page in Firefox or Chrome on desktop in Responsive Design Mode with an extremely skinny viewport, I can reproduce essentially what was described here; nothing happens when I tap inside the search box (if I tap the magnifying-class search icon, at least). So that's not a Firefox-specific issue.
Can you reproduce any issues here when you do an apples-to-apples comparison with the same screen size for Firefox vs. Chrome? If so, could you attach a screencast to show that comparison and differing behavior?
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Reporter | |
Comment 2•5 months ago
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The issue was reproducible on both devices, but I am unable to reproduce it now. The search bar loads as expected and accepts input.
Tested with:
Browser / Version: Firefox Nightly 128.0a1 (2016025071-🦎128.0a1-20240605162721🦎)
Operating System: Google Pixel 3 (Android 12) -1080 x 2160 pixels, 18:9 ratio (~443 ppi density)
Operating System: Oppo Find X5 (Android 13) - 1080 x 2400 pixels, 20:9 ratio (~402 ppi density)
Description
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