Open Bug 1898923 Opened 1 year ago Updated 16 days ago

trade-in.vodafone.com - Firefox is not supported

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:1)

Status:
ASSIGNED
Project Flags:
Webcompat Priority P2
Webcompat Score 1

People

(Reporter: ksenia, Assigned: twisniewski)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:needs-contact, webcompat:site-report, webcompat:sitepatch-applied, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
branch:release
user-impact-score:200
diagnosis-team:webcompat

Attachments

(1 file)

Bug 1898923 - Add UA override for trade-in.vodafone.com; r=ksenia
48 bytes, text/x-phabricator-request
Details | Review

Environment:
Operating system: Android 13
Originally reported Firefox version: Firefox Mobile 119.0
Last reproduced with the following UA: Mozilla/5.0 (Android 14; Mobile; rv:126.0) Gecko/126.0 Firefox/126.0

Steps to reproduce:
it's the section of Vodafone's website for getting a quote for their trade-in value of your phone. On Firefox Nightly (Android), you can get as far as entering in the desired phone model and the first of two yes/no questions regarding device condition; then once you hit "Next/Continue" (Whatever the button says), you're greeted with a blank page containing only the following text: "Cannot run this application on a Firefox based browser, please switch to Chrome"

I was originally using the "My Vodafone " app when selecting the "Device Trade In" menu item, which opened my default browser (Firefox Nightly) to the offending address.

It is possible to navigate to Device Trade In on Chrome for Android by searching "trade in" and tapping the red ribbon on the left side of the screen stating "Trade In". It is not possible to do this on Firefox (Nightly) for Android.

Actual Behavior:
Browser unsupported

Created from https://github.com/webcompat/web-bugs/issues/127158

Keywords: leave-open
Assignee: nobody → twisniewski
Status: NEW → ASSIGNED
Pushed by twisniewski@mozilla.com: https://hg.mozilla.org/integration/autoland/rev/4b0f67af3048 Add UA override for trade-in.vodafone.com; r=ksenia,webcompat-reviewers
Webcompat Priority: --- → P3
User Story: (updated)
Webcompat Priority: P3 → P2
Webcompat Score: --- → 6
Priority: P1 → P2
Webcompat Score: 6 → 3
Webcompat Score: 3 → 2
Webcompat Score: 2 → 1

Mass-assigning diagnosis-team to webcompat for "Firefox is not supported" bugs that don't already have a team assigned. This action is done by a script. For your convenience, feel free to filter your bugmail with 559a9604-41ec-11f0-9ec6-f3f21dcd7cf2.

User Story: (updated)
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