Open Bug 1898957 Opened 2 years ago Updated 4 months ago

spike.legoeducation.com - Firefox is an unsupported browser

Categories

(Web Compatibility :: Site Reports, defect, P3)

Tracking

(Webcompat Priority:P2, Webcompat Score:6)

Webcompat Priority P2
Webcompat Score 6

People

(Reporter: ksenia, Unassigned)

References

(Depends on 2 open bugs, )

Details

(Keywords: webcompat:platform-bug, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
branch:release
diagnosis-team:webcompat
user-impact-score:500

Attachments

(1 file)

Environment:
Operating system: Mac OS X 10.15
Originally reported Firefox version: Firefox 110.0
Last reproduced with the following UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 13.4; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: windows,mac,linux,android

Steps to reproduce:
Dialog appears upon loading site:
"Your browser can't load SPIKE App, because it doesn't support:
Auto-saving projects
Connecting to the Hub
We recommend using Google Chrome on Chromebook, Windows or macOS."
All other functions of the site are disabled.

Actual Behavior:
Browser unsupported

Created from https://github.com/webcompat/web-bugs/issues/118425

Chrome Mask doesn't get pass the problem. I get "doesn't support: Connecting to the Hub"

Since this involves Lego Mindstorms, this may be WebHID/WebUSB related. We will probably want to diagnose a bit further to confirm this.

User Story: (updated)

(FWIW I just ran into this myself)

Had a quick look at this in Chrome, which you can do without an account, and during the "connect" step, I saw the screenshotted dialog. So this is neither WebUSB nor WebHID - it's WebBluetooth! Exciting!

Webcompat Priority: --- → P1
Webcompat Score: --- → 9
Webcompat Score: 9 → 8
Webcompat Score: 8 → 5

Mass-assigning diagnosis-team to webcompat for "Firefox is not supported" bugs that don't already have a team assigned. This action is done by a script. For your convenience, feel free to filter your bugmail with 559a9604-41ec-11f0-9ec6-f3f21dcd7cf2.

User Story: (updated)
User Story: (updated)
Webcompat Priority: P1 → P2
User Story: (updated)
Webcompat Score: 5 → 6
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