Open Bug 1898988 Opened 4 months ago Updated 13 days ago

www.prudential.com.hk - Firefox is unsupported browser

Categories

(Web Compatibility :: Site Reports, defect, P2)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Not tracked)

People

(Reporter: ksenia, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:contact-in-progress, webcompat:needs-sitepatch, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all
outreach-assignee:mbalfanz
outreach-contact-date:2024-09-06

Environment:
Operating system: Mac OS X 10.15
Originally reported Firefox version: Firefox 100.0
Last reproduced with the following UA: Mozilla/5.0 (Macintosh; Intel Mac OS X 13.4; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: windows,mac,linux,android

Steps to reproduce:

  1. Visit https://www.prudential.com.hk/scws/member?locale=en
  2. On firefox, the site displays "Your browser is incompatible to myPrudential. Please use latest version of Google Chrome, Microsoft Edge or Apple Safari browser."
  3. On said supported browsers, website functions normally.
  4. On firefox with a user agent of "supported browsers", eg. Edge, website also functions normally.

Actual Behavior:
When Firefox user agent is used, no login is allowed. If chromium browser agent is used, webpage functions normally.

Created from https://github.com/webcompat/web-bugs/issues/105184

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