Open Bug 1899068 Opened 6 months ago

www.eiger.io - Firefox is unsupported browser

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Not tracked)

People

(Reporter: ksenia, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:site-wait, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:blocked
configuration:general
affects:all

Environment:
Operating system: Windows 10
Originally reported Firefox version: Firefox 69.0
Last reproduced with the following UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: windows,mac,linux,android

Steps to reproduce:

  • I tried using the site normally, I get the error in the screenshot.
  • I tried using the site with faking the user-agent (pretending to be Chrome and it's working.)

I reach out the support to ask about it, here is the response :

« Unfortunately, the browser version of Eiger is only compatible with Chrome. It is possible that using Firefox will result in performance issues with Eiger. We require use of Google Chrome because Eiger utilizes Google websockets. »

support@markforged.com

Actual Behavior:
The company is blocking access to Firefox, requiring only Google Chrome

Created from https://github.com/webcompat/web-bugs/issues/43000

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