Closed
Bug 189958
Opened 22 years ago
Closed 22 years ago
Windows Stop Errors (0x1e and 0x50) during normal operation
Categories
(SeaMonkey :: General, defect)
Tracking
(Not tracked)
CLOSED
INVALID
People
(Reporter: andyw, Assigned: asa)
Details
Attachments
(1 file)
12.03 KB,
text/plain
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Details |
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.3a) Gecko/20021212 Not related to any specific web site. Only after installing 1.3a on my Win2K Pro SP3 Desktop, I am getting windows stop errors, usually when I minimize Mozilla, or even when I moved my Outlook 2000 window around. Reproducible: Sometimes Steps to Reproduce: 1. 2. 3. Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 21/Jan/2003 Time: 1:38:14 PM User: N/A Computer: ANDYW Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xf000eef9, 0x00000001, 0xa0000db5, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\Minidump\Mini012103-02.dmp.
Comment 1•22 years ago
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Reporter: could you test this sing a recent mozilla nightly ? thanks. Also: did you install mozilla on top of an older build ? If so, please delete your mozilla directory, and reinstall it.
Comment 2•22 years ago
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This is not mozilla fault because mozilla doesn't install additional drivers which can cause a BSOD like this.It doesn't matter if other applications don't cause this. Reporter: Can you please paste the text from the BSOD ? Which video card and driver do you use ? vidur : a new build should not fix the problem in one of his drivers.
Severity: normal → critical
Video Card : Matrox Millenium G250 AGP (came with this HP Kayak XU800 workstation). Driver : Matrox Graphics 5.72.21.0 20/Nov/2001, file:g200m.sys, version:5.12.01.1720 I'm downloading the utilities to read the minidump file now from TechNet.
Comment 4•22 years ago
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There are additional informations in teh Blue Screen Text itself (not the dumb (?) or the event log entry). You must disable automatic reboot to read this. There should be the name of the driver in this text. see http://www.ntbrad.com/bsod.htm for more informations
I think I have autoreboot on, because that's what is happening. I'll see what I can do to find this setting and disable it so that I can see what the h*&^ is causing the error. Only after installing Mozilla 1.3a (and was happening on 1.2.1) does this seem to happen. BTW, this install of 1.3a was a clean install, no previous version was still remaining. I even uninstalled any Java components (which I had to reinstall, of course).
Comment 7•22 years ago
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to disable auto-reboot : (translated from my germany win2k) Systemcontrol\system\Advanced\boot...\
CRSS.EXE != Mozilla I think this may be invalid? Reporter: Perhaps test your RAM with the utility at http://www.memtest86.com
Comment 9•22 years ago
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WD: every win2k/nt/xp BSOD bug report is invalid sinmce mozilal doesn't install drivers. Only drivers running in the protected mode (CPU level 0/1) can cause this. (or caused by bad memory) -> invalid It's difficult to get the cause of such a BSOD. Reporter: I try to help. You can add the BSOD text and i can TRY to help but a hardware error (bad ram) or is very difficult to find.
Status: UNCONFIRMED → RESOLVED
Closed: 22 years ago
Resolution: --- → INVALID
Reporter | ||
Comment 11•22 years ago
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Here's the latest stop error BSOD: Page_Fault_in_nonpaged_area STOP 0x00000050 (0xE2BF8000, 0x00000001, 0xBF1040B0, 0x00000001) Address BF1040B0 base at BF0C8000, DateStamp 3c06a234 - G200D.dll I was in Outlook 2000, MSN Messenger, and Mozilla 1.3a. The same stop error happened a yesterday, but I was also in Real One Player listening to the Radio, and in HotDog Professional 6.6 (Web editor, Sausage Software). The Stop error codes were slightly different, but the Address, DateStamp, and dll was all the same.
Comment 12•22 years ago
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>G200D.dll
This is the buggy driver. You own a Matrox G200 ?
That should be the graphic card driver. Maybe there is a new version on the
matrox server ?
Reporter | ||
Comment 13•22 years ago
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Seems that the after installing the correct video drivers from HP's web site for my Matrox video card, I haven't seen any Stop errors. I'm unsure why the BSOD's would only appear after installing and using Mozilla, though. Anyway, thanks for your help.
Status: VERIFIED → CLOSED
Comment 14•22 years ago
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Mozilla and all other software calls only functions from the OS. An application can trigger such a bug in the driver (as example) if it calls some functions different compared to all other applications : IE : Function A Function B Function C Opera : Function B Function C Function A Mozilla : function C Function A function B - driver crash - win2k/xp/nt:Blue Screen, Linux: kernel Panic The driver crahes because of a bug. The different function calling is no bug and it's valid to call it in such a way. The OS would close Mozilla is it calls something wrong or the OS reports an error to the application. That also means that you can use Opera and IE and also other applications without a BSOD but not with Mozilla. There are also hardware related and other reasons for an BSOD (Blue Screen of Death :-) ) but it's never a problem of a single application if this application doesn't install additional drivers. (some Firewall install such a driver and this driver from this application can cause a BSOD)
Updated•20 years ago
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Product: Browser → Seamonkey
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Description
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