Open Bug 1902462 Opened 2 years ago Updated 1 month ago

play.teleporthq.io - Building a new project returns an unsupported message for Firefox

Categories

(Web Compatibility :: Site Reports, defect, P3)

Product:
Web Compatibility
Component:
Site Reports
Type:
defect

Tracking

(Webcompat Priority:P2, Webcompat Score:4)

Project Flags:
Webcompat Priority P2
Webcompat Score 4

People

(Reporter: ksenia, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: webcompat:needs-diagnosis, webcompat:needs-sitepatch, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs][autowebcompat:processed][autowebcompat:repro-success])

User Story

platform:windows,mac,linux
impact:blocked
configuration:general
affects:all
diagnosis-team:webcompat
branch:release
user-impact-score:100
autowebcompat-repro-status:success
autowebcompat-repro-chrome-mask-fixed:true
autowebcompat-repro-channels:stable,esr
autowebcompat-repro-report-os:all

Attachments

(2 files)

Reproduction script generated by autowebcompat bot
3.55 KB, text/javascript
Details
Screenshot generated by autowebcompat bot
110.84 KB, image/png
Details

Environment:
Operating system: Linux
Originally reported Firefox version: Firefox 120.0
Last reproduced with the following UA: Mozilla/5.0 (X11; Linux x86_64; rv:126.0) Gecko/20100101 Firefox/126.0
Platforms reproduced on: linux

Steps to reproduce:
Just after registering to the service, I opened a new project, and got a message stating:

"Unfortunately we don't support Firefox
Please open your project in another browser"

And indeed, it worked on Edge without any trouble at all. I tried user-agent switching, it loaded at first, but the webapp was not usable.

Actual Behavior:
Browser unsupported

Created from https://github.com/webcompat/web-bugs/issues/131707

Severity: S4 → S2
User Story: (updated)
Webcompat Priority: --- → P2
Webcompat Score: --- → 5
Webcompat Score: 5 → 4

Mass-assigning diagnosis-team to webcompat for "Firefox is not supported" bugs that don't already have a team assigned. This action is done by a script. For your convenience, feel free to filter your bugmail with 559a9604-41ec-11f0-9ec6-f3f21dcd7cf2.

User Story: (updated)
URL: https://play.teleporthq.io/*/editor/* → https://play.teleporthq.io/projects/p...
User Story: (updated)
Webcompat Priority: P2 → P3
Webcompat Score: 4 → 5
Keywords: webcompat:site-report
Webcompat Score: 5 → 4
Webcompat Priority: P3 → P2
Whiteboard: [webcompat-source:web-bugs] → [webcompat-source:web-bugs][autowebcompat:processed]
User Story: (updated)
Whiteboard: [webcompat-source:web-bugs][autowebcompat:processed] → [webcompat-source:web-bugs][autowebcompat:processed][autowebcompat:repro-success]

Opening a TeleportHQ project editor in Firefox shows a browser-gate overlay on top of the editor: "Your browser is not fully supported — For the best experience, please use a Chromium-based browser such as Google Chrome, Microsoft Edge, Brave, or Opera", with a "Continue anyway" button. Chrome loads the same project editor with no such overlay. The wording is softer than the originally reported hard block, but Firefox users are still gated on browser sniffing.

You need to log in before you can comment on or make changes to this bug.

Attachment

General

Creator:
Created:
Updated:
Size: